ripegoods

handcrafted jewelry. simple, minimalist, rustic jewelry

Brookline, Massachusetts · 72 Sales

ripegoods

handcrafted jewelry. simple, minimalist, rustic jewelry

Brookline, Massachusetts 72 Sales On Etsy since 2009

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Shop policies

Last updated on September 3, 2011
ripegoods is the original work of a mother/daughter duo. We love what we do and hope you enjoy our creations!

Accepted payment methods

Returns and exchanges
RETURNS + REPAIRS
All items are made to order and sales are final. Refunds/exchanges are only offered if there is an error on our part or if an item is faulty. If an item is faulty you must contact us within 3 days of receipt for a refund/exchange. If you find something is wrong with your piece, do not wear it! If it breaks or gets lost then we can't do anything about it. We do not refund shipping and the item must be returned to us in its original condition. ripegoods reserves the right to refuse a return. We do not accept returns on items damaged by regular wear and tear (see CARE below on tips to keep your jewelry in great condition) but are happy to do repairs. Email us using the contact form to your right and we will give you a quote. We want your shopping experience with us to be a happy one, so please contact us right away if there is any issue with your order.

CARE
Your ripegoods jewelry is handmade and delicate. To keep your jewelry in great condition, we recommend NOT wearing while sleeping, or during activities like swimming or running. Keep your jewelry away from any chemicals, perfumes and chlorine. The antiqued tarnish on many of our pieces is achieved through a special process. If you attempt to clean with a cloth or chemicals, you may remove the dark finish. over time, the natural patina may change. to keep the vintage appearance, we recommend storing in open air, and cleaning with mild and soap and water when necessary.

Note: All items are handcrafted, and often made to order. For stamped items, we use individual stamping tools to mark your custom jewelry - letters may not be perfectly straight and spacing may vary, adding to the charm of your one of a kind necklace. Also, since each jewelry item is handmade, there may be slight differences in your order than the photograph. We do our best to photograph in natural light and capture details so you can see exactly what your piece will look like. Many items are photographed close up to show detail and may appear larger in the photo than in real life. Please be sure to read measurements and view the photos with the models to see the size of our jewelry.
Payment
We accept PayPal payment in US Dollars. Payment must be made in full and have cleared before the item is shipped. Be sure to follow the link in your Etsy order through to the Paypal site to complete your transaction; payment must be made within 24 hrs or we will have to cancel your order. You will receive an email from Paypal confirming your payment has been made. You do not need a PayPal account in order to pay with a credit card with PayPal, but be sure your address matches your paypal address on file.

If you are having any issues with Paypal, please do not hesitate to contact us and we will attempt to assist you in anyway that we can.

Massachusetts residents will be charged 6.25% sales tax through PayPal upon checkout.
Shipping
At this time, we ship to the U.S. via USPS Priority Mail with delivery confirmation and internationally with First Class International.

If your order total is over 5 items, please contact us so that we may set up the best shipping option for you!

Most items will arrive in the US within 5 - 7 days from order date. Note, many of our jewelry items are made to order, so please let us know if you need your item sooner, If you would like to expedite shipping, please contact us and we will do our best to create a rush order for an additional fee. If you would like to insure your item, let us know and we will update your invoice.

Items are shipped "gift ready" in signature ripegoods packaging. We are happy to include a note on your behalf if you are giving your purchase as a gift. To do so, simply write in the "message to seller" box when you check out through PayPal that you would like a note and EXACT wording on what it should say!

We offer international shipping with First Class International mail. Note, First Class International is not trackable and the United States Post Office doesn't guarantee delivery. Usually there is not a problem with customs, but depending on your country, customs charges or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country where you live. If you like I can upgrade your shipping to Express Mail International or Priority Mail International -- simple convo for a special quote Often international shipments are held at your local post office for pickup so be sure to check there if you are waiting on your order.
Additional policies and FAQs
OUR WORK
All design and creative content in our shop is copyrighted by ripegoods.

Thank you for shopping with us. Have a ripegoods day!