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Shop policies

Last updated on May 10, 2022
Hello, and welcome

Riquelle offers more joy.

Accepted payment methods

Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Sorry no returns or exchanges unless the construction or craftsmanship caused breakage. In this case please contact me regarding return of item for repair, a refund or store credit.
Paypal for payment. Simply check Paypal as method in checkout. If you are not a member, you can still purchase through their site with a credit card by clicking on the Paypal icon.

Payments should be made IMMEDIATELY AFTER PURCHASE. If I do not receive payment within 48 hours, I WILL CANCEL THE SALE and relist the item/s.
Items are mailed within 3 business days of purchase, except for custom work which takes longer, we can discuss timing, contact me prior to purchase.

US shipping will be sent via USPS First Class

International orders will be sent via USPS First Class International Air Mail. International buyers are responsible for any added fees for customs, taxes, etc.

If you’d like insurance/delivery confirmation for domestic packages or would like to send your package registered mail for international packages, please contact me and I will edit the listing or invoice to reflect the price. I cannot be held responsible for loss or damage in transit to uninsured items.
Additional policies and FAQs
Custom orders welcome! Contact or email me for details.

All material and information presented by Riquelle/WELL is intended to be used for educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made by WELL essences.

Feedback is appreciated!