riverBeePaper

Party invitations for all occasions & party decor

Mesa, Arizona

riverBeePaper is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

riverBeePaper is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 18, 2016
Thank you for visiting riverBee Paper! I am a work from home mom and this is my full time job with this graphic design shop specializing in invitations for all occasions, and party decor and wares for all ages! My current turnaround time is 48 hours, but you can purchase a rush order for under 12 hours of delivery for digital files. Feel free to message me with any questions or concerns with any listings, or requests for new items! Have a wonderful day!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
There are NO refunds on instant downloads or digital items that have already been emailed to you. The work and time has already been spent in getting you your design and there is no way to guarantee deletion from your computer. For printed items there are NO refunds on mis-information or mis-spelling post proof approval. I send multiple proofs for revisions and overview and I do not print until I have final approval. If you are displeased with the quality of the work/printing you must submit a refund request within 7 business days and they must be postmarked returned by the 7th day.
Payment
All design work and finalized editing is done AFTER payment. I can supply certain samples and previews, but they must be discussed beforehand.
Shipping
Shipping with riverBee Paper is done through USPS First Class Priority Mail which is 2-3 days shipping that includes insurance and tracking. Rates start at $6 for up to 50 invitations and go up from there. All packages are prepared in a way that they will be safe from weather and damage! Expedited shipping is available for $20 next day delivery with payment cleared before 12pm MST. Currently our printed items are available in the USA only, but arrangements could be made through messaging me!
Additional policies and FAQs
All Digital items and proofs are emailed to the email address associated with your Etsy account. If you need it to go to a different account please message us with the correct email address. If you do not see your item(s) within the 48 hour turnaround, I recommend first double checking your spam/junk folder because randomly they get sorted there.

The best time to reach me or receive your items is between 8-12 MST and 2-4MST

If you need items rushed to you, please message me before you purchase to clarify you may receive it in the time you need. If you do not respond right away to my email with changes, I cannot be responsible for the time discrepancies in which I may edit and return the items to you.

If you have any issues or additional questions you may contact me through a message via Etsy or email me at rivermama.etsy [!at] gmail.com. Please allow me a full 24 hours to respond, as I run my own business and household on my own.

Additional FAQs:
1.Will you copy other seller's work? Absolutely not. I am a firm believer that plagiarism is wrong, and I refuse to copy verbatim anything another seller or artist is offering. If you want to send me an idea that someone else has created and want to change things to fit your own party, then I am happy to do so. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

2.Are these digital items editable? Due to some stealing that has occurred in the past, I do not make any of my digital items editable by the buyer. You must provide me the information you need edited and I will assist you in finishing your digital product. You will receive up to 3 proofs or changes after the first initial order free of charge. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

3.Can I order a physical item or do you only sell digital items? You can order physical items from me, but there is an upcharge for printing costs. You will also need to provide me with a working address to send your order. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

4.What is your turnaround time? My turnaround time for digital items varies from 48-72 hours, sometimes less. There is an option to rush your order for an additional charge, and is usually discussed with me previously before purchasing. For physical items the turnaround time is 6-10 business days (weekends excluded) from the time of purchasing. For wedding items I require additional time and a custom listing. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

5.How do I provide the information I need edited for the item I purchased? You can either attach your information in the "notes to seller/shop" section at checkout, message me with your information via Etsy, or email me at rivermama.etsy [!at] gmail.com with the transaction number, Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

6.Can I receive a discount for multiple items? I'm always happy to negotiate and arrange special "Party Packages" where you'll receive special prices based on the number of items you purchase. You'll need to contact me via Etsy or my email BEFORE purchase to receive a special package or discount. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

7.What is your return policy? There are no returns for digital items that have already been edited and emailed to you, as I have already spent the time and resources to get you your product, and cannot receive the item back. For physical items, the return must be made within 14 days of receiving the item, and the buyer must pay the return shipping. There are no refunds for mis-spelled or wrong information on printed items that have already been proof read, approved for printing and shipped. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.

8.What paper choices do you have? Invitations, food tents, thank you cards and banners are printed on 120lb heavy weight smooth cardstock. For tags, cupcake toppers, food tents and other non-invitation items I use a standard 65lb white cardstock unless otherwise specified or discussed before hand. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions.

9.Are your water bottle labels water proof? No my labels are not water proof and you will need to protect them with your own means. See a detailed description of how to use my labels here. Feel free to contact me at rivermama.etsy [!at] gmail.com if you have more questions about this issue.