RiverStonePottery

Handmade Pottery For Home, Holiday and Special Occasion

Lake Wylie, South Carolina 2976 Sales On Etsy since 2010

5 out of 5 stars (755)

RiverStonePottery

Handmade Pottery For Home, Holiday and Special Occasion

Lake Wylie, South Carolina | 2976 Sales

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Hope Thomas Fregerio

Contact shop owner

Hope Thomas Fregerio

Announcement    I use three types of clay. My white clay is made by Laguna (BMix 5), my dark brown clay is made by Standard Ceramic Supply Co (#280), and my speckled clay is made by Highwater (Speckled Brownstone). I make all pieces by hand on my potter's wheel (Brent CXC model).

I bisque fire to cone 06 and glaze fire to cone 5 with a 10-minute hold at the end of some firings. My kiln is a Skutt 1027 electric kiln and I do oxidation mid-range firing.

I first sat down at a potters wheel in 1995 and have made pottery ever since. I’ve sold at craft fairs, pottery festivals, shops, boutiques, and galleries. I’ve sold pottery online since 2009. Selling online, selling direct, and through social media are my preferred ways of selling. I’ve taught pottery classes and individual lessons since 2010.

I use made from scratch glazes from glaze recipes AS WELL AS stock glazes. I am always experimenting with new glaze combinations and making one of a kind designs. I love being creative with the glaze combinations and designs. If you would like to place a custom order, please send me a message and I will get a listing set up for you. If you have any questions send me a message. I would love to hear from you!

FOLLOW my IG feed @riverstonepottery

I am a one-woman show. I personally make all the items shown in my shop myself by hand in my studio in South Carolina. I also photograph and list them all as well as pack and ship and attend to all my social media outlets.

It is always a pleasure to talk to my customers! If you ever have any thoughts or questions about my work or would like to discuss a custom order, please contact me!

✩ Instagram: @RiverStonePottery
✩ Facebook: facebook.com/RiverStonePottery
✩ Twitter: @riverstonepots
✩ BLOG: riverstonepottery.wordpress.com
✩ YouTube Channel:
https://www.youtube.com/user/hopefregerio

_______________________
FIND OUT MORE: https://www.etsy.com/shop/RiverStonePottery/about

Announcement

Last updated on Oct 19, 2019

I use three types of clay. My white clay is made by Laguna (BMix 5), my dark brown clay is made by Standard Ceramic Supply Co (#280), and my speckled clay is made by Highwater (Speckled Brownstone). I make all pieces by hand on my potter's wheel (Brent CXC model).

I bisque fire to cone 06 and glaze fire to cone 5 with a 10-minute hold at the end of some firings. My kiln is a Skutt 1027 electric kiln and I do oxidation mid-range firing.

I first sat down at a potters wheel in 1995 and have made pottery ever since. I’ve sold at craft fairs, pottery festivals, shops, boutiques, and galleries. I’ve sold pottery online since 2009. Selling online, selling direct, and through social media are my preferred ways of selling. I’ve taught pottery classes and individual lessons since 2010.

I use made from scratch glazes from glaze recipes AS WELL AS stock glazes. I am always experimenting with new glaze combinations and making one of a kind designs. I love being creative with the glaze combinations and designs. If you would like to place a custom order, please send me a message and I will get a listing set up for you. If you have any questions send me a message. I would love to hear from you!

FOLLOW my IG feed @riverstonepottery

I am a one-woman show. I personally make all the items shown in my shop myself by hand in my studio in South Carolina. I also photograph and list them all as well as pack and ship and attend to all my social media outlets.

It is always a pleasure to talk to my customers! If you ever have any thoughts or questions about my work or would like to discuss a custom order, please contact me!

✩ Instagram: @RiverStonePottery
✩ Facebook: facebook.com/RiverStonePottery
✩ Twitter: @riverstonepots
✩ BLOG: riverstonepottery.wordpress.com
✩ YouTube Channel:
https://www.youtube.com/user/hopefregerio

_______________________
FIND OUT MORE: https://www.etsy.com/shop/RiverStonePottery/about

Reviews

Average item review
5 out of 5 stars
(755)
See reviews that mention:
quality 85 shipping 143 customer service 62

Updates

Black and gray flow glaze on this beautiful tall cylinder vase.
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About RiverStonePottery

Sales 2,976
On Etsy since 2010

It is very fulfilling to create something unique and offer it to the world.

MY STORY

RiverStone Pottery started in a spare bedroom in my first humble little home in Fort Mill, SC. I simply had a passion to create beauty and functionality with my hands, a desire to improve my skills, shapes, and glazes with every piece I made, and then share the results with the world. It wasn’t long before I realized that my work generated both local and international interest and filled a significant void in the market. My story continues today as I have grown to manage a lakefront studio where I invite students into my space to share my skills with them. I am thrilled to invite you to join me in the journey to grow as an artist and watch me expand my skills as a potter.

THE NAME

The RiverStone name has reference to my childhood as well as where I live today. As a child, I would spend weekends playing along the river banks of Lake Wylie, SC. I would walk along the riverbank, pick up river stones and put them in my pocket. I loved carrying those stones around with me and admiring them for their natural beauty. It made me feel connected to creation and to the earth just as I do as a potter.

Today my family lives on that same lake I used to visit so long ago as a little child. It holds a special place in my heart and we enjoy these beautiful surroundings so immensly.
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Professionally trained as an artist, Hope holds a BFA with a concentration in Ceramic Art from UNCC.

Inspired by the colors and shapes of the natural world, she often relates the glaze colors on her pieces to the organic inspirations surrounding her: water, sky, trees, wildlife, plants, mountains, flowers, leaves, fruits, vegetables, beaches, lakes, and rivers. There is such an abundance of inspiration all around!

Shop members

  • Hope Fregerio

    Founder, Creator, Customer Service

    Professional ceramic artist/studio manager. Passions: creating ceramic pieces in my studio and clean eating. Likes: being outdoors, kayaking, boating, jet skiing, hiking the woods, a hot mug of tea! Dislikes: traffic, junk food, insomnia.

Shop policies

Last updated on October 19, 2019
Thank you for your interest in my work and for supporting my art! I love my job as a potter and your requests and orders are very important to me. I create handmade stoneware pieces in my studio on beautiful Lake Wylie, South Carolina.

All of my work is dishwasher, microwave and oven safe but to increase longevity of the pieces, hand washing is recommended. Food-safe, lead-free glazes are used. Because of the handmade nature of my work, please expect slight variations in color, texture, and size.

If you would like to have your custom order shipped directly to the recipient with a note from you included in the box, please let me a know during the checkout process. I would be happy to do that for you.

I can ship the finished pieces to either you or the recipient upon completion.



Custom Orders / PROCESSING
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CUSTOM-ORDERS: I create each item from scratch when you order it, and I am the only artist in my studio. My turnaround time varies, based on my current volume of orders.

My personalized pieces can not be made in advance. They are all created and customized especially for you. I can only make so many orders at a time, and I book up quickly, so get your request in early.

Please note that pottery can also be unpredictable, as my items are fired to over 2200 degrees. While it is rare, there are occasions where a piece doesn't make it, and has to be re-made. I try to plan enough time for an occasional mishap, but please plan ahead and leave plenty of time when ordering.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I take great care in packing my pottery so it arrives safely at your door. Occasionally, damage occurs in shipping. If you have any problem with your shipment when it arrives, please contact me for replacement or refund.

I want you to be happy with your new pottery. Please contact me with any concerns, questions or problems with your order. I work hard to have happy repeat customers! I will gladly replace your broken, damaged or flawed pottery; I'll get your replacement to you ASAP.

I do accept exchanges and returns on regular purchases; however the buyer is responsible for the shipping costs to return the item(s). If it is an exchange, the buyer must also pay to re-ship the new item(s). I am not responsible for damage that occurs to item(s) packed by buyers.

I do not accept returns/exchanges on custom orders.
Payment
Before I will begin working on your piece(s), payment must be processed via Direct Checkout using a debit or credit card . If you have completed this step, Etsy will notify you with an email receipt. If you find that you do not have a receipt, please return to the Etsy Invoice ( http://www.etsy.com/your/purchases/ ) Hit the Checkout button at the top left hand side of the page to complete payment.
Shipping
My customers rave about my fast shipping! Most ready-to-ship purchases will ship the day after I receive your payment. In the US, most packages will ship USPS Priority Mail; expect in most cases to receive your package within 2-5 days. Occasionally items will ship USPS Parcel Post or UPS which may take up to a week to arrive. International and APO/FPO addresses and holiday shipping should expect longer shipping times, sometimes as much as 30 days. We include tracking on most of our packages.

Please note that shipping costs include the actual postage paid plus the cost of the packing materials used to ship your order safely. I encourage you to recycle and reuse once you get your pottery!

International shipping is available! Please contact me with the details so I can calculate accurate shipping costs. Customs forms will be filled out for merchandise for the exact purchase price with no exceptions. Note that buyers are responsible for any and all duties, taxes and customs charges that may be incurred.

Items can be sent to a gift address, or multiple gift addresses- just send me the information. Let me know when you order and I'll include a card too!

Damaged items: I spend a lot of time packaging items to ensure they'll arrive in one piece. If for some reason you receive a damaged item in your box, please keep the piece including packaging so I can make a USPS insurance claim. I will replace the item free of charge including shipping costs.


Everywhere Else
I do not offer refunds on lost or damaged items on internationally shipped items. I do take extra precautions when packing.

SHIPPING DELAYS – While most of my packages include insurance, tracking, and delivery confirmation, both USPS Priority Mail and First Class International are non-guaranteed delivery methods offered by USPS. Please visit USPS.com to understand guaranteed delivery options. We cannot accept responsibility for any transport delays outside our shop’s control. If we are introducing the delay, we will contact the buyer and workout arrangements to get back on track to a needed delivery date.

International shipping times can range anywhere from 6 days to 6 weeks depending on the country and customs. I am not responsible for customs taxes or fees. Customs rules and fees are different in every country, check with your country's customs laws if you have questions about this.

Please note that the USPS provides a great service at great prices but sometimes delays in shipping and even loss can occur. This does not happen often but it can. Once an item leaves the shop it is completely out of our hands. I hope that if this ever happens to you that you'd be understanding and contact me immediately so I can rectify the situation. My customer's happiness with my products and service is my number one priority. If you happen to experience this I will ALWAYS find a way to get you your product!

INTERNATIONAL SHIPPING WEIGHT LIMITS – If a combined order exceeds the single package limit of 4 pounds for First Class International, I will communicate the additional funds required to upgrade the shipping and complete the order.
Additional policies and FAQs
IS YOUR POTTERY FOOD SAFE? CAN I PUT IT IN MY MICROWAVE? WHAT ABOUT MY DISHWASHER?

All of my pottery that is made for functional kitchen use is lead-free and food safe. You can put it in the dishwasher, microwave, freezer...even your oven! Just avoid sudden temperature changes, like taking a bowl out of the fridge and putting it in a 350* oven or putting a hot dish into a sink of cold water.

CAN I GET A DISCOUNT IF I BUY MORE THAN ONE PIECE?

I am always pleased when customers are anxious to buy more than one piece of my work! However, I do not offer discounts for regular retail purchases. If you're interested in a wholesale order of $500 or more, please contact me with the details.

I BOUGHT A BUNCH OF STUFF FROM YOUR SITE HOPING TO GET A MATCHED SET BUT ALL THE PIECES LOOK A LITTLE DIFFERENT!

Everything I make is handmade piece by piece. Due to the nature of handmade goods, slight variations do occur. Each glaze batch and each kiln firing create slightly different color results as well. If you are interested in a set of something, please custom order it and it will all be thrown, glazed and fired together -assuring a better match.

I REALLY LIKE THAT MUG, BUT CAN I GET IT IN A DIFFERENT COLOR?

Yes you can, but you may have to wait a while if I don't have what you want in stock right now. I am firing kilns all the time, but it takes several weeks to go from lump of clay to pretty finished mug.

WHAT IS YOUR CUSTOM ORDER POLICY? DO I HAVE TO PAY UP FRONT FOR CUSTOM WORK?

Here's how custom orders work in my shop:
We can discuss (via conversations here on Etsy) the specifics of your order, including the estimated delivery time. Using this information, I will create a custom listing in the shop just for you. Once you purchase the listing, I will get to work crafting your order. Once it's complete, I'll ship it out to you! If you "Like" RiverStone Pottery on Facebook or Follow RiverstonePottery on Instagram, you might even see pictures of your pieces being made!

Turn around time for custom work depends on the item(s) I am making and where I am in my production cycle. In general, your can expect to wait roughly 4-8 weeks for most custom orders. During busy times, items can take up to 12 weeks for delivery.

All custom work must be paid 100% up front before work starts, including shipping costs.

I do not offer returns/exchanges/refunds on custom orders, except in the case of goods damaged in shipping.