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rlwalker3

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rlwalker3

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Shop policies

Last updated on February 13, 2011
Thanks for taking the time to check out my shop and review my policies. Like my approach towards business in general, all the info available here is straight forward. The method I use, I do so because it is the safest, most efficient way I know how. I'm certainly not an expert, but I care about the artwork I create. I appreciate and enjoy any interest my site generates. When someone invests in a purchase of my work, it means a lot to me, which I always try to communicate through expedited processing and extra attention to detail.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Check
Returns and exchanges
In the event that the item purchased arrives in poor condition, the purchaser has a few options:

Either he/she can return the item and a full refund will be afforded, including the return shipping costs, or terms can be made for replacing the item.

If the package was damaged during shipping and I can repair it, the purchaser can send it back at no cost to themselves and I will fix and reship it.

If the item is beyond repair and I am able to provide a replica. I will do so at no additional charge to the purchaser upon return of the original damaged piece (once again, shipping costs will be covered by me).

If something about the piece is to the purchaser's dislike, or is not what he/she was expecting, said purchaser can ship the item back, and I can either makes changes and return it, replace it with a custom piece for an additional cost, or issue a refund. Cost of shipping will not be refunded in these instances.
Payment
Paypal. Items ship upon receipt of payment.
Shipping
United States: USPS standard shipping. Sometimes I can bump it up to 2-day priority if the cost margin is small enough.

International: USPS Priority Mail International

Delivery confirmation and tracking information is available by special request for a fee
Additional policies and FAQs
If there is anything I haven't covered that you have an interest in knowing, please ask! As I mentioned, these policies are what seem fair and reasonable to me, but I may have missed something. All questions, concerns, comments, what-else-have-you are valuable and welcome.
Thanks again for taking the time to check me out ;)