Close

RMBabstractStudio's Shop Announcement

RMBabstractStudio's Shop Policies

Welcome

Hi, I hope to cover all areas of your transaction with me. My detailed policies are below and if you have any questions or concerns please do not hesitate to contact me.

Thank you :)

Payment

Payment is expected with purchase.

I accept paypal, Etsy checkout, checks, or money orders. For any other form of payment please contact me first.

If you are sending a check or money order payment must be received within 7 days if you live in the states.

Shipping

*** HOLIDAY SHIP BY DATES ARE AT THE BOTTOM OF THIS SHIPPING POLICY***

Outside Manufacturer Shipping:

I have just begun to use a printing company to print and ship some of the items I offer. These items will state in the listing that they are made by my outside manufacturing company. They use FedEx to ship their items. All shipping prices are based on their Economy shipping which could take 1-2 weeks for domestic orders. If you would like faster shipping please contact me.

All other items:

Any other items are shipped my me. on smaller items the shipping price is for First class shipping or letter mail. My larger items are shipped via priority mail. If you need your item fast please let me know I can can quote you on a faster shipping service.

I deal with shipping issues on a case-by-case basis. Just contact me if you have any problems.



*** HOLIDAY SHIP BY DATES***

***If you need faster shipping please view my shipping upgrades:
https://www.etsy.com/shop/RMBArtStudio?section_id=15626681&ref=shopsection_leftnav_9

The dates below are the dates your item must be purchased by in order to get it by Dec. 24. Orders must be place on these dates by Midnight CST


--Domestic Shipping--

*For items shipped by me:

Standard post (letter mail): Sunday Dec. 14th
First class (shipping cost less than $5.95) Friday Dec. 19
Priority Mail (shipping cost more than $5.95) Friday Dec. 19
Priority Mail Express (must be requested) Monday Dec. 22

*For items shipped by my printer (will state in listing)

SUNDAY DEC 21st - $26


--International Shipping--

***Note, all items are shipped International First Class if possible***

*For items Shipped by my outside manufacturer (extra charges will apply):

Canada: Tuesday Dec. 16th - $45

UK & Ireland: Wed Dec 17th - $29

Australia & New Zealand: Sunday Dec. 14 - $60

France, Spain & Germany: Tuesday Dec 16th - $28

Portugal, The Netherlands, Italy, Japan: Friday Dec 12th - $55

Everywhere else: No Christmas Delivery, Standard shipping rates apply - $25



*For items shipped by me:

Canada:
First Class Monday Dec. 8
Priority Mail (extra charges may apply) Thursday Dec. 11
Priority Mail Express (extra charges apply) Monday Dec. 15
Global Express Guarantee (extra charges apply) Thursday Dec.18


Asia, The Pacific Rim, Australia, New Zeland
First Class & Priority Mail Monday Dec. 8
Priority Mail Express (extra charges apply) Saturday Dec. 13
Global express Guarantee (extra charges apply) Tuesday Dec. 16

Europe, Caribbean:
First Class Monday Dec. 8
Priority Mail (extra charges may apply) Thursday Dec. 11
Priority Mail Express (extra charges apply) Saturday Dec 13
Global Express Guarantee (extra charges apply) Wednesday Dec. 17

Central & South America:
First Class & Priority Mail Monday Dec. 8
Priority Mail Express (extra charges apply) Thursday Dec. 11
Global Express Guarantee (extra charges apply) Wednesday Dec. 17

Mexico:
First Class & Priority Mail Monday Dec. 8
Priority Mail Express (extra charges apply) Saturday Dec. 13
Global express Guarantee (extra charges apply) Tuesday Dec. 18



--Military--
*For Items shipped by me:

AFO/APO AE Zips: 090-092, 094-098, 340, 962-966:
Standard (Letter Mail) Friday Nov.7
First Class & Priority Mail (extra charges apply) Tuesday Dec. 9
Priority Mail Express (extra charges apply) Tuesday Dec. 16

AFO/APO AE Zip 093:
First Class & Priority Mail Monday Dec. 2


***If you need faster shipping please view my shipping upgrades:
https://www.etsy.com/shop/RMBArtStudio?section_id=15626681&ref=shopsection_leftnav_9

Refunds and Exchanges

Refunds are given if the item is not as described or is damaged. Buyer must contact me within 3 days of the date to be received. Item must be sent back within 7 days after I approve the request to return the item. Seller will then refund the cost of the item and all shipping charges including return shipping.

If the wrong item is sent the correct item will be sent when the wrong one is returned (seller to pay for shipping and will refund buyer shipping charges when the item is returned). If it was a time sensitive item (such as a Christmas gift) I will give a full refund instead of sending the correct item if the buyer so chooses.

If buyer decided they no longer want the item and wish to return it, Buyer must contact me and return the item within 14 days. A refund of the price of the item will be sent to the buyer. Initial shipping cost and return shipping cost will not be refunded if the buyer states they just don't want the item any more.

Additional Policies and FAQs

I also do custom paintings. Please contact me for details.

Seller Information

Rebecca Blaser
RMB Art Studio
13331 Preston Rd
ste 2278
Dallas, TX 75240

Last Updated December 14, 2014