robedellarobi

Handmade clothing and accessories for kids

Treviso, Italy · 223 Sales

robedellarobi

Handmade clothing and accessories for kids

Treviso, Italy 223 Sales On Etsy since 2011

5 out of 5 stars
(103)
Shop owner

Roberta

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Announcement   100% handmade in Italy.
Italian clothing for baby and toddlers, girls and boys in limited quantity.

Announcement

100% handmade in Italy.
Italian clothing for baby and toddlers, girls and boys in limited quantity.

Roberta

Contact shop owner

Roberta

Reviews

Average item review
5 out of 5 stars
(103)
Costanza Lamotte

Costanza Lamotte on Aug 2, 2016

5 out of 5 stars

Creazioni magnifiche ....

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Costanza Lamotte

Costanza Lamotte on Jul 13, 2016

5 out of 5 stars

Realizza le cose più belle del mondo!!!!!

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View all 103 reviews

Updates

Thanks to the kind collaboration with Via lactea

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About

robi's stuff

under construction

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  • Roberta

    Owner, Maker, Designer, Curator

    I'm an architect during the morning and a children stuff maker, a mom of two little boys and a wife the rest of the day. We live in Treviso, a little town near Venice, in Italy.

Shop policies

Last updated on March 19, 2015
I'm Roberta. I live in Treviso in Italy, a little town near Venice.

E-mail : robi [!at] robedellarobi.it

Accepted payment methods

Payment
I only accept payment via Paypal, it's very easy, quick and safe to use. Please note you do NOT need a Paypal account to do this.
Please note that you can use any credit card through Paypal even if you don't have an account (through PayPal's Guest Checkout feature).
Just click "Pay with PayPal" and you will be redirected to a secure PayPal page where you can enter your personal information, your credit card information, review your order, and it’s done. It’s safer for both of us.
Here you can find help from Etsy to complete this procedure: www.etsy.com/help/article/361

Everything is shipped from Italy.
I'll always ship to your Etsy Address, if you wish me to ship your package to a different address, please send me a note in the "Message to the Seller", thank you.
I usually mail your READY TO SHIP order within 2-3 days from purchase. Orders placed between Friday-Sunday will be shipped on following Monday.
MADE TO ORDER items have a 3-4 weeks turnaround time, I always let clients know the expected turnaround time at time of order.
As I do my best to make the safest package, please note that I am not responsible for any damage or loss incurred during shipping.
Shipping
SHIPPING TIME
Shipping to America and Japan generally takes around 10-20 days to arrive, although it can vary from a few days to a month.
To Europe things are quicker, like 7-15 days, and 15-30 days to New Zealand and Australia.

Generally if your purchase hasn't arrived within about three weeks after you order, please let me know, I'll always be glad to talk with you to work things out about any problem. But before getting worried we should give the package all the time it needs to arrive.

SHIPPING COSTS AND METHODS
For multiple orders shipping costs, I'll consider the haviest product as the basic price, and then I'll add the "with another item" price for every other item.

I send everything worldwide by PRIORITY MAIL, I find that it's the cheapest way to ship worldwide from Italy. This doesn't include tracking or insurance but if you prefer, tell me before purchasing and ask for certified mail so that I can arrange a different shipping and revise the shipping cost.
Generally I reccommend certified mail for big orders.

Please take note that I cannot be responsible for any duties or customs fees for international orders, they are sole responsibility of the buyer.
Refunds and Exchanges
Please check your items when you receive them. If, for any reason, you are not 100% satisfied with your purchase, please contact me before leaving feedback.
I will accept all returns and exchanges which are not been used.

If you would like to return your purchase, you must contact me before sending the items back, and within 30 days of payment.
I will refund the cost after the item has arrived back, shipping fees are not refundable.