robedellarobi is taking a short break
Chiara on Sep 10, 20185 out of 5 stars
Roberta loves what she does and this becomes visible in her lovely works. Everything is made with love and attention to detail. It's always a pleasure to order from you lovely shop :)
Noémie on Jun 29, 20185 out of 5 stars
Very beautiful fabric, fits perfectly, ideal for hot temperatures! very elegant with short haircut ;)
diana on Dec 20, 20175 out of 5 stars
I am beyond pleased with my purchase. Absolutely beautiful workmanship. My grandson is going to love it!!!
Dario on Jan 8, 20175 out of 5 stars
Perfect, it's a very nice object!
Chiara on Jan 18, 20185 out of 5 stars
I love the garments made by Roberta, already a few years ago I had bought from her and I did not miss the opportunity of these summer shorts. The package arrived in 48 hours from the purchase and the garment is really nice so highly recommended!
Owner, Maker, Designer, Curator
I'm an architect during the morning and a children stuff maker and a mom of two boys the rest of the day. We live in Treviso, a little town near Venice, in Italy.
E-mail : robi [!at] robedellarobi.it
Accepted payment methods
Returns and exchanges
I will accept all returns and exchanges which are not been used.
If you would like to return your purchase, you must contact me before sending the items back, and within 30 days of payment.
I will refund the cost after the item has arrived back, shipping fees are not refundable.
Please note that you can use any credit card through Paypal even if you don't have an account (through PayPal's Guest Checkout feature).
Just click "Pay with PayPal" and you will be redirected to a secure PayPal page where you can enter your personal information, your credit card information, review your order, and it’s done. It’s safer for both of us.
Here you can find help from Etsy to complete this procedure: www.etsy.com/help/article/361
Everything is shipped from Italy.
I'll always ship to your Etsy Address, if you wish me to ship your package to a different address, please send me a note in the "Message to the Seller", thank you.
I usually mail your READY TO SHIP order within 2-3 days from purchase. Orders placed between Friday-Sunday will be shipped on following Monday.
MADE TO ORDER items have a 3-4 weeks turnaround time, I always let clients know the expected turnaround time at time of order.
As I do my best to make the safest package, please note that I am not responsible for any damage or loss incurred during shipping.
Shipping to America and Japan generally takes around 10-20 days to arrive, although it can vary from a few days to a month.
To Europe things are quicker, like 7-15 days, and 15-30 days to New Zealand and Australia.
Generally if your purchase hasn't arrived within about three weeks after you order, please let me know, I'll always be glad to talk with you to work things out about any problem. But before getting worried we should give the package all the time it needs to arrive.
SHIPPING COSTS AND METHODS
For multiple orders shipping costs, I'll consider the haviest product as the basic price, and then I'll add the "with another item" price for every other item.
I send everything worldwide by PRIORITY MAIL, I find that it's the cheapest way to ship worldwide from Italy. This doesn't include tracking or insurance but if you prefer, tell me before purchasing and ask for certified mail so that I can arrange a different shipping and revise the shipping cost.
Generally I reccommend certified mail for big orders.
Please take note that I cannot be responsible for any duties or customs fees for international orders, they are sole responsibility of the buyer.