I am using the Etsy provided payments methods. In case you are in a euro country you can also pay by bank transfer if you like. Then please liaise. Or if you are in the UK, I can also accept a cheque. Again, please drop me a message.

I am a small shop and everything I do, I do honestly and reasonably. I trade in a way I would like to be treated myself. In case there is a problem, we'll work out something good.

I actually try to post your package the same day, as long as it is a working day and within normal working hours so I can bring it to the post office in time.
Would you like to have it sent by registered mail then the costs for sending will be higher. see the 'upgrade'. Roughly it is 8-10 euro's extra. The delivery time is still an estimate and of course but I hope it will be with you within the time frame as mentioned.

When it is sent to you by normal mail (so no track and trace) be aware that it can even take up to 30 days or so. When your item hasn't arrived after 30 days, then let us liaise about what to do.
** Free delivery means without a hand made recycled gift box (even though it may say so in the text of the item)!! If it is a present, or you do want the hand made gift box then pls contact me. The gift box will add an extra 6 usd to the costs of the item.

Important- I do try to reduce my impact on the environment. I re-use most of my packgaging. That means that your package may not arrive in a brand new envelope. The wrapping material is re-used as well. Boxes are made of recycled paper by an environmental socio economic project in Jordan.

small print, but important:
If the shipped item returns back to me due to wrong mailing address, not picking up from the mail depot, the customs or anything in such, I will try to reach you to see what we should do. We can do one or two things. I can issue a 50% of the products price or I can resend the product. Resending the product will result in the normal shipping fee. If you had free shipping costs, then the resending will result in shipping costs!

If you haven't received the item, but the tracking number says the package was delivered to the correct address, I can't be hold responsible. Since I have no control over the mail, I can not be held responsible for the delivery part. 9/10 times, it was delivered to the neighbors, check there, and if it's not there, please contact your local mail provider/post office/ post depot to see where it was left or delivered to.
It sometimes happens that the mail delivery person doesn't have a ' failed delivery card' to put in your letterbox when you are not at home. The track and trace may say ' delivered', but you didn't receive it. It is then very likely that it is at your local post office/depot for collection! Usually it stays there for 14 days before being sent back.

Also I can not be hold responsible for any other customs costs/ import duties/ VAT etc.
So- Be aware that when you are outside the EU you can be liable for any customs/import duty, quotas, permits, import restrictions etc. Any such charges are your own responsibility, so please check the rules in your own country.

All this is a bit business like and I am sorry, but I hope it is fair.
Always contact me...and we can try to sort things out!