Rododendron7 Art Soutache - Statement Handmade Jewelry
rododendron7's Shop Policies
Thank you for choosing my shop! :)
Currently I accept PayPal payments only.
If you do not have a PayPal account, you can use your debit or credit card to pay, follow simple instructions here:
Please pay within 3 days of confirming your order. If payment will be not made within that period, your order will be cancelled.
I ship worldwide. All items are shipped from Poland (Europe) with REGISTERED PRIORITY AIR MAIL service 1-3 buissnes days after the payment is received (some items, especially custom orders, has individual time). You will receive TRACKING NUMBER the same day. Usual delivery time is 3-7 days (Europe), 8-15 (US) and 8-20 (rest of the World) after being shipped. I am not responsible for any possible postage delays. Items not received over 5 weeks will be considered as lost, verify and recompense.
I will ship to the address you submitted at checkout. Please make sure your address is correct and "safe" to receive items. If you like to change shipping adress please convo me ASAP.
Refunds and Exchanges
I will issue a refund (less postage costs) or exchange for something else, if you are not entirely happy with your purchase. In this case please contact me within 1-3 days after order arrival. Please read listing descriptions carefully, taking notice of size and other information before purchase. Item(s) must be returned via registered priority air mail service in original condition and packaging, within 7 days of original delivery date.
If you have any questions - convo me.
Additional Policies and FAQs
All my items are shipped in jewelry boxes or bags, coiled in bubble wrap and send in padded envelope. I take the most care in packaging.
All my jewellery is impregnated with NANO SUPER PROTECTOR (Professional Nano Fabric Protection - protect stains, spills, dust, air humidity, et cetera). If you need to know more, I'll be happy to send you "HOW TO CARE ABOUT SOUTACHE JEWELLERY" info.
Will be very nice, if you leave me positive feedback after receiving your purchase :)
Please, let me know if you are interested any custom order.
Last Updated January 30, 2014