Monday through Friday 9 a.m. to 12 p.m. During this time, I am usually filling orders, answering emails, working on listing new products on etsy or my website updates, etc, etc. From 1-ish to bedtime, I am in and out of my studio. When I'm in it, I am usually working on new art creations or sketches. The reason I am in and out is because my family is my top priority. What time I am not spending with them, I usually devote to painting or something artsy....:O)
Saturdays--Again, in and out from 8 a.m. to 11 p.m. Family is always priority and what time I do not spend with them, I devote to ORIGINAL art work of some kind. I do not usually answer emails on Saturdays, so if you send me a question on the weekends, you may not get a response until sometime on Monday. If you place an order on Saturdays, I do check the orders on Saturdays, and sometimes if the product is ready to be mailed and is not something that is "made to order", I might can possibly put it in the mail Saturday evening since I use online PayPal shipping labels if it 13 ounces or less and can be dropped in the post office mail box. You can read more about this in the Shipping Section.
Sundays--As we say here in the foothills---"don't do nothin". I do NOT work at all on Sunday as the way I was raised that's supposed to be a day of rest and that's exactly what I do.....:O) So just be aware, when I say "nothing" I mean I do not check emails, I do not fill orders, etc, but never fear, I check first thing Monday mornings (unless it's a holiday) and expedite any purchases from Sunday first thing.
Accepted payment methods
Returns and exchanges
Now on original paintings, my refund policy is this.....whether it is a commission piece or an original that I placed up for sell, I retain all rights to it. A refund will not be given on an original piece if it does not return to me in the exact same condition in which you received it. As I said, I take extra special care in packaging my products and even more so on an original painting. Only once in a blue moon have my packages been damaged and I, of course, worked with my client until an agreement was met. If it is a commission piece and you decide you want a refund, I retain ALL rights and can re-sell it if I choose to or put it on auction.
International buyers (outside United States) are always welcome in my etsy store; however, PayPal is the ONLY accepted payment from you folks. :O)
You can also use a credit card through PayPal without having to sign up for an account. I only accept credit cards through PayPal though and do NOT accept them through any other route.
If you are choosing to use a check or money order, you can ask me for my address and I will gladly give it to you.
I use the PayPal online shipping method because I love being able to print out shipping labels right from my desk and be able to get a tracking number for your package so both of us will know where it is!
If you have more than one purchase and the items are heavier, I will have no choice but to mail the items Priority Mail. This is, of course, a more expensive shipping option.
Additional policies and FAQs
I do accept these on a limited basis; however, please look at my artwork. I'm just a big ole kid at heart and I prefer to paint in a cartoony fashion. My favorite genre to paint in is fairies and fantasy art work. I usually work with acrylic paint on masonite or canvas.
Now don't get me wrong, I will accept commissions on realistic-looking paintings like portraits, landscapes, animals, etc, BUT I only do those in acrylic or oils and nothing else. These will tend to be more expensive because they will take longer due to being more complex than what I can accomplish with a cartoony piece and watercolor, ink and markers. I also with the mixed media like watercolor, ink, and markers use smooth Bristol art paper only. I also like to "chock these full of things" :O)
Right now with the mixed media artwork, I only offer 9x12 and 11x14 sizes. These are the set prices----$50.00 for 9x12 and $75.00 for an 11x14. This is the price regardless of how much or how little you want in the picture. I only use mixed media for these and that is watercolor, markers, ink, etc. This is NOT for realistic-looking portraits, if that's what your looking for, please go to the acrylic and oil section.
CUSTOM PRICE LIST FOR ACRYLIC AND OILS:
9x12 = $110.00
11x14 = $150.00
12X16 = $200.00
16X20 = $300.00
18X24 = $400.00
Now, if you are still in doubt of which you one would be right for you, convo me and just kinda let me know if you want it realistic looking or whimsical like my cartoon look and what all you want in it and hopefully I could help you decide the best listing.
Remember, time is always a constraint for me, but once you ask me and we come to an agreement, I will list your private custom piece on etsy and I will begin. I do not require money up front due to actually not knowing how long the piece will take. I can give you an approximate time of completion once you tell me what you're looking for.
Once I do the initial sketch for you, I will either send you a picture through email or give you a password to my youtube channel where you can actually view it in reality and have your own private viewing I guess is what you would call it. I also would periodically film myself painting your commission and post it for your viewing pleasure only. :O)
I will by no means paint a commission that looks like another artists' artwork, so please do not even ask me to do that. :O)
Your commission is yours. I generally also do NOT like to make prints of a commission I have done for someone. I want them to have a one-of-a-kind piece of art that no one will have which truly makes it special. :O)
Too, the above charges DOES NOT include S/H fees. I will ONLY mail commission artwork PRIORITY and with INSURANCE. Buyer would have to pay that as well.