Orders are shipped at least once per week, usually on Saturdays, due to my full-time job. Some orders may be shipped earlier if time allows. If you have a deadline, please reach out at the time of your order or before ordering to let me know!

During the current global situation, please allow 14 days beyond the delivery estimate before contacting me, due to the overburdened postal service. For tracked orders, please refer to your tracking number updates. If your order is lost after being marked delivered, you will need to file a mail theft claim with your local postal service. International orders (especially to the EU and UK) may experience additional delays in customs.

Standard (A-grade) pins are pins with no significant flaws on the face of the pin (not including side/back flaws). Pins are individually made, and minor variation is normal.

Seconds (B-grade) grade pins are pins with small flaws due to the nature of the manufacturing process. These include enamel errors, bubbles, etc.

If you have questions about seconds grade or would prefer a pin with a particular type of flaw, just send me a message BEFORE ordering and I will see if I can accommodate you.

C-grade pins are best suited for modification or board display, depending on the flaw. I do not usually sell C-grades and will describe the relevant flaw in the item description if a C-grade option is available.

I restock items that many people have expressed interest in seeing again, so if you're interested in a sold-out item, drop me a message!
Sappho's Hands pins and the Mothman pin are always restocked.
I currently have plans to also restock the Jackalope pin and all sold out Languages of Love pins.