RoseGoldRebel

Printed Apparel, Embroidered Gifts, Mugs, Mousepads,etc

Charlotte, North Carolina
|
| 211,614 Sales | 5 out of 5 stars 5 out of 5 stars

RoseGoldRebel is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    About us:
Looking for that perfect gift or looking to treat yourself? Then you have come to the right place! Custom goods packed with flair and personality are our specialty! With a wide selection of apparel, embroidered gifts, mugs, and mouse pads - you'll be sure to find a piece for any occasion!

We have become well known for our bachelorette and bridal gifts as well as our lifestyle/holiday designs which will make you the talk of any party or event!

All of our products come with a free notecard and envelope, so feel free to request that in the order notes! Contact our shop for more information, questions, or to discuss a custom design!

Business Hours:
Monday-Friday 9:00-5:00 pm EST
Please note we try to get to all conversations within 24-48 business hours and do not check convos over the weekend. For example if you respond Friday afternoon expect a response by Tuesday afternoon. We try our best to meet these times but during holidays or after the weekend response times may be longer. Thanks!

Announcement

Last updated on Jan 3, 2023

About us:
Looking for that perfect gift or looking to treat yourself? Then you have come to the right place! Custom goods packed with flair and personality are our specialty! With a wide selection of apparel, embroidered gifts, mugs, and mouse pads - you'll be sure to find a piece for any occasion!

We have become well known for our bachelorette and bridal gifts as well as our lifestyle/holiday designs which will make you the talk of any party or event!

All of our products come with a free notecard and envelope, so feel free to request that in the order notes! Contact our shop for more information, questions, or to discuss a custom design!

Business Hours:
Monday-Friday 9:00-5:00 pm EST
Please note we try to get to all conversations within 24-48 business hours and do not check convos over the weekend. For example if you respond Friday afternoon expect a response by Tuesday afternoon. We try our best to meet these times but during holidays or after the weekend response times may be longer. Thanks!

Items

211614 Sales

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Rose Gold Rebel Team

Contact shop owner

Rose Gold Rebel Team

Reviews

Average item review
5 out of 5 stars
(26232)
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About RoseGoldRebel

Sales 211,614
On Etsy since 2016

About Us

Production partners

  • Printing Company

    San Francisco, CA

    Prints a select few of our custom goods.

Shop policies

Last updated on Aug 18, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

CONTACTING THE SHOP

For any questions or inquiries, please feel free to reach out via Etsy messaging. We do not respond via Instagram, email, or phone, so contacting the shop through our messages on Etsy is the best way to reach us. Any messages are typically answered in 24-48 business hours (Monday-Friday, 9am-5pm).


• For more information please view our FAQ website https://kpleskonko.wixsite.com/rosegoldrebel

When will my package arrive? Can I put a need by date in the checkout notes?

Packages are produced and shipped within 5 business days and take an additional 3-5 business days for shipping for US residents. Please note USPS only guarantees overnight express shipping. If you need your product by a certain date please plan accordingly or upgrade to rush production plus express shipping. If you are unsure of your arrival date please reach out! All requests for a quicker arrival date put in the checkout notes will be ignored and orders will be produced according to what production times/shipping options you chose at checkout. During the holidays USPS can take longer due to higher volumes. Again please plan accordingly or upgrade your turn/ship times.

Can I make a change to my order?

We will try our best to get to your conversation and change requests as soon as possible. However we can not guarantee any changes allowed to your order after it is submitted. Please make sure all information is correct before placing your order. During holidays and for all embroidery orders, no changes to orders will be accepted, no exceptions.

Can you gift wrap my order or add a card?

All of our mug orders come with option to choose gift wrapping when you are selecting the options on each listing. If you would like a free notecard and envelope with your order please send us the text in the notes section located in your cart. The notecard is available for any order whether you want your order gift wrapped or not.

Cancellations, Refund, Exchanges

Since we are a made to order shop our policies state no cancellations or returns/exchanges. Once your order is placed we immediately use your payment to order your supplies to complete your items. We understand plans may changes, events might get canceled etc. However, we are not able to return your goods after they are ordered from our suppliers or get back the time or money lost from creating your custom items. Please respect this policy and order accordingly.

Where is the notes section or where do I request my notes on personalizing my customized mug with a name, state, color, or a mousepad with a letter?

All listings should have a personalization box where you can submit your information. If you do not see this area there is also a checkout notes to seller section. * PLEASE NOTE: This is only for items that already have a customized spot. This is not for mugs or mousepads that are predesigned with no required changes.*

I put the wrong shipping address when checking out, can you change it?

Unfortunately we can not guarantee a shipping address change. However, if you did accidentally submit a wrong address, please make sure to contact us immediately and we will note that on your order. Please note, if your item is on the 5th business day of production or it has already shipped we most likely won't be able to change your shipping address in time.

My package has shipped but I put an old address, what can I do?

Unfortunately, once an item is marked shipped the postage for that location has been purchased already and is on its way to the post office. The best thing you can do is contact your post office or go to their website to see if a package intercept is possible. Take your tracking number located on your receipt and contact USPS immediately. Link: https://retail-pi.usps.com/retailpi/actions/index.action

I checked my tracking and my package is being returned. Can you send it to the correct address?

If the address is not deliverable, the package will be returned to us and you can pay for new shipping to the correct location. Previous shipping costs will not be refunded. Once a package has shipped the postage has been paid for and we can not refund those costs.

I received my order and there is a problem with my order. How do I fix it?

We must be notified of any issues with your order within 4 business days of delivery. If 4 business days have gone by since delivery, and your items were needed for a specific event, unfortunately we can’t offer you a refund or exchange. This will ensure a timely resolution to any issues.

Items returned to us due to an issue with your order must be unworn, unwashed, and in its original condition, not damaged or missing parts for reasons not due to our error. If we accepted an exchange and your items are not in this condition - we reserve the right to refuse that exchange.

If there is an issue with delivery we will need to be notified in 48 hours.