RoseGoldRebel

Mugs, Apparel, Mouse Pads, Phone Cases, Bags, Pillows

Charlotte, North Carolina 65774 Sales On Etsy since 2016

5 out of 5 stars (6512)

RoseGoldRebel

Mugs, Apparel, Mouse Pads, Phone Cases, Bags, Pillows

Charlotte, North Carolina | 65774 Sales

All Items

Rose Gold Rebel Team

Contact shop owner

Rose Gold Rebel Team

Announcement    Looking for that perfect gift or looking to treat yourself? Then you have come to the right place! Custom goods packed with flair and personality are our speciality! With our wide selection, our mugs and mouse pads are great to bring life to your workspace! All of our printed mugs have the design on both sides, are dishwasher safe, come in two sizes and two colors, and they have two package options making it a great option for gifts. We also have a whole line of apparel that will surely get some chuckles or motivate you through the day. Our blush muscle tees are a show stopper at any gym! We are excited to announce we just launched phone cases as well! Check out all the cute patterns and the sleek and slim iPhone 7 cases. All of our products come with a free notecard and envelope! Need your order fast? We offer "rush" processing where your mug can be in-hand as quickly as 3 business days! Contact our shop for more information, questions, or to discuss a custom design!

Business Hours:
Monday-Friday 8:00-5:00 pm EST
Please note we try to get to all conversations within 24-48 hours and typically don't check convos over the weekend. Thanks!

Announcement

Last updated on Mar 9, 2018

Looking for that perfect gift or looking to treat yourself? Then you have come to the right place! Custom goods packed with flair and personality are our speciality! With our wide selection, our mugs and mouse pads are great to bring life to your workspace! All of our printed mugs have the design on both sides, are dishwasher safe, come in two sizes and two colors, and they have two package options making it a great option for gifts. We also have a whole line of apparel that will surely get some chuckles or motivate you through the day. Our blush muscle tees are a show stopper at any gym! We are excited to announce we just launched phone cases as well! Check out all the cute patterns and the sleek and slim iPhone 7 cases. All of our products come with a free notecard and envelope! Need your order fast? We offer "rush" processing where your mug can be in-hand as quickly as 3 business days! Contact our shop for more information, questions, or to discuss a custom design!

Business Hours:
Monday-Friday 8:00-5:00 pm EST
Please note we try to get to all conversations within 24-48 hours and typically don't check convos over the weekend. Thanks!

Reviews

Average item review
5 out of 5 stars
(6512)
See reviews that mention:
quality 680 shipping 532 customer service 288

About

About Us

Welcome! My name is Kayla and I am the owner and operator of Rose Gold Rebel. After years of being a graphic designer for a corporate company, I left my job to take care of my newborn son and enjoy things that make me happy: family, hand lettering, and drinking coffee, lots of coffee.

You might think I had this all planned out, but that wasn't the case at all. Although I am a very organized individual with a pesky habit of perfectionism, deciding to open my shop happened completely on a whim. I started Rose Gold Rebel to create things that I love, beginning with hand-crafted coffee mugs, and the response was overwhelming.

Today, Rose Gold Rebel is so much more. We strive to be the go-to brand for women on a mission. Whatever your goals may be, we want to be right there beside you, fueling you with coffee, inspiration, and beautiful things along the way. So go ahead girl - We got you. Browse our shop for the perfect gift for that special someone, or just treat yo-self! You deserve it.

Business Hours:
Monday-Friday 8:00-5:00 pm EST
Please note we try to get to all conversations as quickly as possible even outside of business hours, however we can only promise responses during our posted times. During Christmas Season please expect 24-48 hours for a response due to the influx of messages.

CHRISTMAS ORDER INFORMATION
• Turn Times - 5 business days for production and 3-5 business days for US shipping (8-10 business days total turn time). USPS only guarantees priority express (5 days production + overnight shipping). International orders will take 10+ business days for shipping. Delays are expected for shipping due to the influx of packages around the holidays. "Rush" production will not be available until after Christmas. Unfortunately we can't guarantee Christmas deliveries, however if you order by December 13th US orders should arrive by Christmas.
• Conversations - Please read the entire description, look at the listing photos, and our FAQ. The majority of questions can be answered in these sections. Convos will be answered in 24-48 hours.
• Order notes - Please only put information needed for your listing in this section. Example would be a date, name, or state/colors needed to complete the order. This section is not for the following: asking for a quicker delivery time, changing your shipping address, requesting custom changes to your order not previously approved, and/or asking questions about the listing.

Shop members

  • Kayla

    Owner, CEO / Creative Director, Custom Designer

    Lover of all things Bachelor, Queen B, and champagne. Famous words: "Cash me inside how bow dah."

  • Warren

    Owner, COO, Mug Printer

    Gold Medallist for Dad Jokes, Ju Jitsu blue belt recipient, and basically a walking encyclopedia. Famous words: "Hi-ya!"

  • Evanne

    Apparel Printer, Graphic Designer

    Printer by day, photographer/web developer by night, and future Mrs. Potter. Famous words: "Green hair don't care."

  • Taylor M.

    Apparel Printer, Lead Photographer

    Sass and southern charm is her middle name. Girl can slay some winged eyeliner like nobody's business. Famous words: "Hey y'all!"

  • Alexis

    Customer Care, Social Media Planner

    Pure Barre Queen, list maker, and basically Chrissy Teagan's best friend. Famous words; "So I was at Nordstrom..."

  • David

    Shipping And Logistics Manager

    Secretly a BAMF with a smile that light up a room. Dude could pack shirts in his sleep. Famous words: "I need to add that to my playlist!"

  • Taylor K.

    Vinyl Tech, Shipper

  • Abby S.

    Executive Assistant, Social Media Planner

Production partners

  • A Printing Service

    AZ, United States

    We love our partner that helps us better supply the best printing methods for some of our products. Their production times, customer service, and reputation is outstanding.

Shop policies

More information

Last updated on May 23, 2018
Frequently asked questions
How long until my order has shipped?

To create each item takes 3-5 business days. During Christmas Season please expect all orders to be shipped on the 5th business day due to the influx of orders.

How is price calculated for shipping?

Price is based on your item weight and your location. Mugs are shipped priority mail and everything else is shipped first class international, both through USPS. The rate you are quoted at checkout is the same the USPS website would calculate.

Why can't you offer free or discounted shipping like Amazon?

Unfortunately little Etsy shops like ours do not have the capabilities to demand better rates from shipping companies like larger companies do. We wish we could offer you free 2 day shipping like Amazon, so that's why we picked priority mail which is affordable and super fast! Max shipping time is 3 days!

Can you gift wrap my order or add a card?

All of our mug orders come with option to choose gift wrapping when you are selecting the options on each listing. If you would like a free notecard and envelope with your order please send us the text in the notes section located in your cart. The notecard is available for any order whether you want your order gift wrapped or not.

My order is a gift, can you not include a receipt?

We do not provide receipts in our packaging. Most of our orders are gifts and we don't like to ruin the surprise! If you would like a paper receipt though, we would be happy to send one if you ask.

Where is the notes section or where do I request my notes on personalizing my customized mug with a name, state, color, or a mousepad with a letter?

After you add your item to your cart and click "cart" you will see the notes section. This is where you can request customization items such as a name, a state, color, date, letter etc. * PLEASE NOTE: This is only for items that already have a customized spot. This is not for mugs or mousepads that are predesigned with no required changes.*

I put the wrong shipping address when checking out, can you change it?

Unfortunately I do not have the capability to change your address once an order is submitted. Please make sure to contact us and we will fully refund your order. You will need to replace the order. To change your shipping address go to You->Account Information. You can also add a new address when checking out.

My package has shipped but I put an old address, what can I do?

Unfortunately, once an item is marked shipped the postage for that location has been purchased already and is on its way to the post office. The best thing you can do is contact your post office or go to their website to see if a package intercept is possible. Take your tracking number located on your receipt and contact USPS immediately. Link: https://retail-pi.usps.com/retailpi/actions/index.action

I checked my tracking and my package is being returned. Can you send it to the correct address?

If the address is not deliverable, the package will be returned to us and you can pay for new shipping to the correct location. Previous shipping costs will not be refunded. If you would not like the package resent we can refund the cost of your item and shipping will not be refunded. Once a package has shipped the postage has been paid for and we can not refund these costs.

There is a problem with my order. How do I fix it?

We must be notified of any issues with your order within 4 business days of delivery. If 4 business days have gone by since delivery, and your items were needed for a specific event, unfortunately we can’t offer you a refund or exchange. This will ensure a timely resolution to any issues.

Items returned to us due to an issue with your order must be unworn, unwashed, and in its original condition, not damaged or missing parts for reasons not due to our error.

If there is an issue with delivery we will need to be notified in 48 hours.