RoselaneStudio

Viljandi, Estonia · 23 Sales

RoselaneStudio

Viljandi, Estonia 23 Sales On Etsy since 2007

5 out of 5 stars
(15)

Shop owner

Merike

Contact

Announcement   On a vacation until APRIL 2017.

Announcement

Last updated on Nov 6, 2016

On a vacation until APRIL 2017.

Merike

Contact shop owner

Merike

Reviews

Average item review
5 out of 5 stars
(15)
Sveta

Sveta on Aug 6, 2016

5 out of 5 stars

Super fast shipping and amazing product, great design! Thank you!

Sveta

Sveta on Jun 15, 2016

5 out of 5 stars

Love this journal! The shipping was really fast, the packaging was great and the product itself is awesome. This is my second time purchasing from Mereke, and probably not my last. Thank you!

Sveta

Sveta on Jun 15, 2016

5 out of 5 stars

Excellent. Good quality and exactly what i wanted! Thank you!

Sveta

Sveta on May 19, 2016

5 out of 5 stars

Lovely! Thank you for your excellent customer service. I am very happy with my purchase.

Sveta

Sveta on May 19, 2016

5 out of 5 stars

This was absolutely beautiful! Bought as a gift for my friend and she immediately fell in love with it. Thank you for a great piece of art!

View all 15 reviews

Shop policies

Last updated on April 26, 2015
Here you find ooak handmade dolls and felted items by Roselane Studio (Merike Mängli)
I use natural materials and reuse a lot. You find specific information in descriptions.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Payment
I accept credit and debit cards, Etsy gift cards and other international payment methods
( bank transfer, please convo me for the details) and Paypal.
Shipping
I ship worldwide.
I will send Your order after the payment within 3-5 working days and I leave you a feedback after shipping. I use registered priority airmail with tracking number from Estonia, so we both could follow Your orders journey.
It usually takes 2-3 weeks, however sometimes they can be delayed longer. Packages shipped to Europe normally take 5-10 working days. Insurance is optional and is available upon request.
Refunds and Exchanges
Please be aware that any international custom charges are your responsibility.
The items will be shipped to the address listed on Etsy, please be sure that it is accurate and complete! But if you want them to be sent to the different address, please leave me a message at the checkout or send me a convo!

I cannot be responsible for any loss of package, because I can't control that process. Please note that close to the holiday seasons, shipment can be unpredictable.
If you by any reason are not happy with your order, please contact me. Any request for refunds or returns must be received within 3 business days after the parcel arriving and i´ll try to find solution for you. When your returned item is in an ideal condition, I can refund your money. Better yet will replace it with another item from my shop.
The shipping charges for any item that is returned, are your responsibility.
I am not responsible for lost, damage, custom delays and/or extra fees.
Please email me first, if you are unhappy with your item.
Please note: if you need your item for the specific date and you have not told me this before ordering, then refund is not possible. I cannot be responsible for the postal service and customs delaying the item. If you let me know in advance, I can arrange priority mail, which is usually faster. Although during the holiday season I wouldn't count on it.
Additional policies and FAQs
I am used to provide communication and excellent customer service and will do my best to make your experience a pleasant one. Price and policies are subject to change. My craft studio is located in Viljandi, Estonia, Europe.

If you have any questions, please don´t hesitate to contact me! I appreciate your interest and attention and im extremely thankful for reviews!