RosnaOnline

Rosna is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we professionally and respectfully manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained via your product order on Etsy. We collect your Personal Information for the primary purpose of providing our services to you.

Disclosure of Personal Information
Your Personal Information may only be disclosed in two of the following circumstances:
• Third parties where you consent to the use or disclosure for shipping purposes; and
• Where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years for our Australian Business Taxation purposes only.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Policy Updates
This Policy may change from time to time and is available on the Rosna Online store.

Privacy Policy Complaints and Enquiries
If you have any queries about our Privacy Policy please contact us.