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rosyandgray

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rosyandgray

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Shop policies

Last updated on February 3, 2011
Welcome! All of the items in my shop are handmade by me in my craft studio, the urban oasis, which is smoke-free and pet-free. I create cross-stitched wall art, soft washable toys for children, reusable sandwich bags and other small handmade goodies perfect for gift giving. If you have questions please send me a convo or email tor2gito.gmail.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I take great pride in my work and hope that you love your purchase. However, if you are unhappy with the item for any reason please notify me by email, send the piece back in an unused condition within 14 days and I will refund the purchase price and original shipping fees. Pleas note the buyer is responsible for paying the return shipping fees.
Payment
I accept PAYPAL for payment of all item sold in my shop. PayPal is a third parry credit card processor that keeps all of your transaction information secure. You do not need to have your own PAYPAL account to use their service.
Shipping
Domestic Orders
I ship first class via the Unites State Postal Service and most items are mailed within 72 hours of purchase. My shipping costs are designed to include the actual coast to ship the item plus a small amount to cover the cost of shipping supplies and materials.

International Orders
All of my items can be shipped internationally. Please note I do not pay any duties, customs fees or any other associated fees. These are the responsibility of the buyer if their country charges these fees.
Additional policies and FAQs
I do accept custom orders and have a large stash of fabrics and materials on hand which makes my turn around time fairly fast. If you are interested in some specific please let me know and be sure to include how soon you would like to receive the item.