Roubogi

Duras, France

20 Sales | 5 out of 5 stars

Roubogi

Re-Opened 2020- Jewellery, Art, Jewellery Supplies

Duras, France | On Etsy since 2013
20 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Shop owner

Contact

Roubogi is taking a short break

Note from shop owner Hello everyone,

Hooray it's holiday time..! Unfortunately this means I won't be able to ship any items for a few weeks - please sign in to Etsy and ask to be informed as soon as Roubogi is back online (I will also post on my Facebook page www.facebook.com/roubogi to let you know the shop is open again).
Best regards, Tina

Note from shop owner

Last updated on Aug 29, 2020

Hello everyone,

Hooray it's holiday time..! Unfortunately this means I won't be able to ship any items for a few weeks - please sign in to Etsy and ask to be informed as soon as Roubogi is back online (I will also post on my Facebook page www.facebook.com/roubogi to let you know the shop is open again).
Best regards, Tina

Tina Raison

Contact shop owner

Tina Raison

Reviews

Average item review
5 out of 5 stars
(15)
See reviews that mention:
shipping 2 customer service 2

Shop policies

Last updated on March 17, 2020
Welcome to my Etsy shop - if you have any questions about my policies or anything else for that matter, please do get in touch..!

Everything I make is designed by me and then handcrafted in my studio in Southwest France. I enjoy what I do and thrive on experimentation and innovation in design and techniques. I have been making sterling silver jewellery for many years, more recently adding other handmade elements such as fused glass, enamels and resin shapes - again all made by me in my separate "glass studio".

I first opened my Etsy shop some years ago, but found that I had insufficient stock to support my Etsy listings and meet demand from local sales. So, my Etsy shop has been dormant for several years explaining the gap in customer reviews. Please don't let this put you off, I have a loyal satisfied customer base here in France where I sell on the local markets, but I now also have enough stock to offer online sales as well. Please do take time to look around, and message me if you have a bespoke commission in mind.

Thank you for reading to the bottom of this message! I hope you will now spend a few more minutes looking at the things I have made.

Return again soon, thanks Tina

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I would like you to be happy with your purchase, so if any item isn’t what you expected I am happy to refund your item, excluding my postage and packaging costs, if you let me know within 14 days of receipt. You will need to return the unused and undamaged item (at your risk and expense) in its original packaging to the address I will give you after contacting me; once your return arrives I will process your refund without delay.

Please note, custom orders can NOT be refunded as they are specially made, but I will make sure you approve the design before starting fabrication.
Payment
All Payments should be made via Etsy – Payment in full is due when you order - products will not be shipped until full payment is received. Please ensure payment is made within 48 hours of an order being placed, if it takes longer to pay then I will have to cancel your order and re-list the item.

If you are experiencing problems making payment for any reason please message me and explain your difficulties so we can work on a solution together.
Shipping
Shipping is worldwide from France. Items are shipped within 48 hours and everything will be safely packaged.

On average shipping will take around 5 business days for delivery within Europe, and up to 21 days for further afield, so please allow this amount of time before chasing any orders.

International customers please note that buyers are liable for any and all customs and other charges and import duties levied by their country's customs and excise regulators. Regulations vary from country to country so I can’t provide any advice on the rate or likelihood of charges – please check your local regulations if you are concerned.
Additional policies and FAQs
Natural Stones: Some natural stones are actually treated in some way to enhance the colour of the stone. Where I know this has happened to the stones I have used, I will disclose this in the product listing; however, if my supplier has not disclosed this information I cannot pass this on. For this reason, you should assume that the stones in pieces you see in my shop may have been treated to bring out the colour, even if this is not specifically mentioned in the listing.