roughandtumblebags' Shop Announcement

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207.808.5042

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roughandtumbledesign.com

Voted 'BEST HANDBAGS' by Down East Magazine!

There is inherent beauty in something made one at a time and at Rough & Tumble there is a commitment to the effort that this entails. Each bag is designed, cut, made, and finished here, at Rough & Tumble in Maine.

For years, each bag was made solely by Natasha, from start to finish, in her home studio. Today, bags are expertly stitched by a team of primarily professional quilters under the direction of Natasha Durham, and production coordinator Amanda Trundy.

This signature mix of smart utility, archival form, and rugged luxury materials, marks a vision of authentic, resolved, and trend free design.

Rough & Tumble continually sources special leathers, textiles and custom fittings, ensuring a fast changing palette of reinvented, unique and forward looks.

In the summer of 2013 we opened our Studio Store in Norway, ME followed by our Flagship Store in Portland, ME in 2015.

Our Studio Store can be found at 414 Main St. in Norway, ME and
our Flagship Store at 127 Middle St. Portland, ME

Notes from the designer......
"Truly, if the leather is not luxurious, it matters not the slightest what the bag looks like in a photo."

interview
http://mainetoday.com/tag/rough-and-tumble/natasha-durham-bag-designer/
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SHIP TIME

We strive to keep every bag, in every color, in every size, in stock and ready to ship the same or next day.
If exact timing is of particular importance due to travel, etc., please let us know.


US SHIPPING

Items shipped in the US, are shipped via USPS Priority Mail, with delivery confirmation. The tracking number will be automatically sent to the email you have provided.


INTERNATIONAL ORDERS

International orders, except for Australia, have the choice of either First Class or Priority Flat Rate shipping. Upon shipment, a tracking number will be sent to your email.

*Tracking is only guaranteed to the US border. Not all postal service providers outside the US follow the USPS tracking guidelines.*

LOST OR STOLEN + CUSTOMS FEES

Lost, undeliverable, or stolen packages are the responsibility of the buyer. Duty, VAT charges and customs fees are also the responsibility of the buyer.


RETURNS AND EXCHANGES

If you’d like to EXCHANGE your bag…

We would like to have every opportunity to put the perfect bag in your hand! If you know what you’d like today, please purchase anew, and we will rush a refund to you as soon as your previous purchase arrives. If you are not sure what your perfect bag is please call us for personal assistance at 207-808-5042 and we would be happy to assist you.

Please make all exchanges within 10 days of your purchase. In order to exchange the item should not have been used in any way, been exposed to perfume or smoke, or any other condition that would prevent the item from being sold as new.
**$12 shipping/handling will be deducted from any 'free shipping' promotion purchase refund.


Please mail your exchange to:

Rough & Tumble
ATTN: Exchanges
127 Middle St.
Portland, ME 04101

If you’d like to RETURN your bag…

We will gladly issue you a refund within 10 days of your purchase. The item should not have been used in any way, been exposed to perfume or smoke, or any other condition that would prevent the item from being sold as new. Please email service [!at] roughandtumbledesign.com for a return authorization.

**$12 shipping/handling will be deducted from any 'free shipping' promotion purchase refund.**

This shop accepts Etsy Gift Cards.