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rouilly's Shop Announcement

Welcome, email with any questions, happy to help.

rouilly's Shop Policies

Welcome

My shop "rouilly" is a collection of unique vintage items.

Payment

All major credit cards are accepted through Paypal. I also have the new Etsy check out system which also excepts major credit cards.

I can reserve items for up to a week for you, just drop a note. If you need a longer window please contact me to set up a deposit or payment plan I'm easy to work with.

Shipping

*All items ship to the lower 48 states. Please email me for shipping quotes to Alaska or Hawaii!

Need it to ship internationally? Please email me for a quote.

I try to ship large items by parcel post to save money, if you want a large size item sent priority mail just let me know and I will adjust the listing.

If you would like to purchase insurance I can add that on to a new invoice. It isn't often that something is lost or damaged but it does happen. I CANNOT be responsible for items lost or damaged through the mail that do not have insurance, and I cannot afford to pay for insurance out of my own pocket for every item.

All orders will be shipped by USPS Parcel Post or Priority which ever is best for your order.

Overnight:
• Just ask.

Insurance:
• If you want insurance, you MUST convo first. We do not automatically insure and you will have to pay for it.

Loss/Damage:
• rouilly is not responsible for damages or losses incurred in shipping unless we were somehow remiss in packing / addressing.

Extras and packing materials:
• Giftwrapping upon request. We use a wide range of materials to pack and wrap, including reusables and recycled materials. Please reuse and keep the green cycle going.

Refunds and Exchanges

Be sure you love it! ~ ALL SALES ARE FINAL ~

All items are sold in "as is" condition, the photographs are very accurate, be sure to enlarge the ones etsy shows you, just click one at a time, they blow up very large and show many details.

Please understand that most of the items I sell are in shabby and/or rustic condition, meaning they are not brand new, may have rust, scratches, scuffs, dents, and tarnishing.

Last Updated December 7, 2013