Announcement
SEE SHOPPING CART FOR MOST ACCURATE SHIPPING TIMES
★ ORDERS NORMALLY SHIP IN 5-8 business days or sooner via USPS First Class Mail to the address you input. (Please double check accuracy.) SHOP DOES NOT ACCOMMODATE ADDRESS CHANGES AFTER ORDER IS RECEIVED. Plan additional 2-5 (or up to 10 occasionally) shipping time with first class USPS shipping for domestic orders. Shipping upgrades and rush options found in shipping drop down menu at checkout. Priority Shipping is supposed to be 2-3 business days but USPS does not guarantee anything and it can take longer. Orders will not be refunded or cancelled due to shipping delays caused by USPS or buyer not reading this shipping info.★
★ Leave personalization info upon checkout in "add note to seller." Orders may be cancelled if shop doesn't receive customization. Personalization notes are not read until order is processed.
★ DO NOT EMAIL. USE ONLY ETSY'S MESSAGE SYSTEM. We do not return emails nor make phone calls regarding Etsy orders. Studio is open weekdays 9am-5pm, excluding holidays. Etsy messages are usually answered within 24-48 hours during studio hours. ★
★ Etsy sends an automated message confirming your order upon completion of payment, and another with tracking information once shipped. We only message you if there are issues with personalization or shipping requests. PAPER COPIES OF RECEIPTS ARE NOT INCLUDED IN PACKAGING. ★
★ We are NOT RESPONSIBLE FOR CUSTOMS FEES on international orders. UK BUYERS: EXPECT THEM. ★
Please read all policies for complete information prior to ordering. https://www.etsy.com/shop/roxyandcash/policy
Don't forget to check out our other, slightly more tame Etsy shop for personalized gifts and jewelry: https://www.etsy.com/shop/ginatonellodesigns
Thank you!
Featured items
Items
All Items
Reviews
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Chase on Jun 2, 2023
5 out of 5 starsThank you so much for the case!!! It’s hilarious and just what I needed! Wonderful quality and above and beyond fantastic customer service! Thank you!!!!!!
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APRIL on Feb 17, 2023
5 out of 5 starsJust as described, lightweight, well-made. Was a gift for my friends' new puppy. They love it too!
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Emily on Dec 9, 2022
5 out of 5 starsIt’s very cute! And Gina was great in helping me with my order and answering all my questions.
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Elizabeth on Sep 20, 2022
4 out of 5 starsI really love this necklace! Though the only problem I have is the chain keeps breaking from the latch if there’s even slight pressure. So if it gets caught in my shirt I have to be really careful to free it without it breaking again. Otherwise really cute and love the size.
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About roxyandcash
Roxy and Cash: BOUTIQUE FOR THE FUN PEOPLES (ONLY)
Shop members
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Gina Tonello
Owner
In 2014, I said goodbye to a 20 year career in public relations to make and sell jewelry full time on Etsy. Roxy and Cash is my second venture. See my other Etsy shop: www.ginatonello.com for personalized, more traditional hand stamped jewelry.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
How long will it take to get my order?
SHIPPING ALERT: NO DELIVERY DATE GUARANTEE. DUE TO LIMITED USPS TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. Orders cannot be refunded due to shipping delays.
ORDERS NORMALLY SHIP IN 3 to 5 BUSINESS DAYS via USPS First Class Mail to the address you input. (Please double check accuracy.) Plan additional 2-5 (or up to 10 occasionally) shipping time with first class USPS shipping for domestic orders. Shipping upgrades and rush options found in shipping drop down menu at checkout. Priority Shipping is supposed to be 2-3 business days but can take longer. Orders will not be refunded or cancelled due to shipping delays caused by USPS or buyer not reading this shipping info.
How do I contact you?
DO NOT EMAIL. USE ONLY ETSY'S CONVO SYSTEM. We do not return emails nor make phone calls regarding Etsy orders. Studio is normally open weekdays 9am-5pm, excluding holidays. Etsy Conversations are usually answered within 24-48 hours during studio hours.
Is the lettering done by a machine? Will it look perfect?
Hand Stamped Lettering: No! No! No! Pendants are literally hand stamped one letter at a time, then filled with a black patina, NOT machine-engraved. Letters rarely line up completely straight or perfectly. It's part of the charm of hand stamped pieces. If you are extremely picky, this is NOT the jewelry for you. (NOTE: Aluminum pieces cannot be stamped on both sides.) Artist reserves the right to change font and design to accommodate customization requests.
Vinyl Lettering: Theoretically, it should be perfect.
How do I care for my jewelry?
Keep jewelry dry from sweat/water/soap and remove at night. Store in a plastic sealed bag. Metals will pick up oils and dirt, causing them to dull. Use a silver polishing cloth to shine.
Most of the silver tone discs are Pure High Grade Aluminum, which is safe on skin. Pewter, (specified), is considered a precious metal and will tarnish some over time and with skin contact, but should not turn skin green. Some charms are Tibetan Silver, which are lead and nickel free, but could possibly tarnish over time. Brass and copper are generally sealed but will still definitely tarnish eventually.
What happens if my package is lost or delayed?
All packages receive a tracking number, which is sent to the buyer in an automated email when the order ships. Shop does not cover the cost of lost packages or packages that tracking indicates have been delivered. First class packages do not come with insurance. If you would like to purchase insurance before your order ships first class, send a convo prior to ordering. (Priority shipping option automatically comes with $50 insurance.) Insured packages are not refunded or replaced until the claim has been filed and paid through USPS. Shop not responsible for delayed shipping due to weather, holiday rush or other USPS missteps. Buyers are expected to follow up with their local USPS regarding dela