ROXYANDLULU

Pet Fashion & Swarovski Collars for Haute Doggies.

Montreal, Canada On Etsy since 2011

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ROXYANDLULU

Pet Fashion & Swarovski Collars for Haute Doggies.

Montreal, Canada | 80 Sales

Announcement    ABOUT THE BRAND
Roxy and LuLu is a luxury lifestyle brand of vogue pet couture, city glam fashion and Swarovski collars for distinguished dogs. Designed for pampered pooches and red carpet ready celebrity pups.

Inspired by trends fresh off the fashion runways and interpreting them into pet wear is what inspires and drives me to do what I love. My fashions have been featured on TV and many pet industry publications. All of my designs are handmade locally in-house, in Montreal paying delicate attention to craftsmanship and detail to ensure the best quality garments and accessories available for my clients and their pets to enjoy.

Thank you for stopping by my shop!
Lucy Medeiros

Announcement

Last updated on Apr 11, 2019

ABOUT THE BRAND
Roxy and LuLu is a luxury lifestyle brand of vogue pet couture, city glam fashion and Swarovski collars for distinguished dogs. Designed for pampered pooches and red carpet ready celebrity pups.

Inspired by trends fresh off the fashion runways and interpreting them into pet wear is what inspires and drives me to do what I love. My fashions have been featured on TV and many pet industry publications. All of my designs are handmade locally in-house, in Montreal paying delicate attention to craftsmanship and detail to ensure the best quality garments and accessories available for my clients and their pets to enjoy.

Thank you for stopping by my shop!
Lucy Medeiros

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Lucy Medeiros

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Lucy Medeiros

Reviews

Average item review
5 out of 5 stars
(12)

About ROXYANDLULU

Sales 80
On Etsy since 2011

Luxury couture and Swarovski collars for distinguished dogs.

Montreal designer Lucy Medeiros owner and founder of Roxy and Lulu was born and raised in the heart of Montreal in a traditional European family. Having grown up with both her parents working in the needle trade, influenced her to create lavish garments for her Barbies as a child. Later on in life it only seemed natural for her to go into the same line of business that influenced her as a young girl.

Upon graduating in the Fashion Design program at Lasalle College in Montreal in1984, she landed her first designer position. With a creative mind and an eagerness to learn, she gained experience and wisdom. Throughout her career she went on to work with various Canadian and US major retailers and manufacturers in Ladies, and Men’s fashion as a designer and merchandiser.

In 1989, after her first child was born, Lucy discovered a passion for children’s wear, where she spent the next 10 years of her career designing and merchandising everything wearable under the sun.

Looking back today, little did she know that in 2004 she would have a life changing experience that would lead her on the path to where she is today, when a little blonde female Yorkie named Roxy came into her life and captured her heart. It wasn’t too long after, that another furry member was added to the family, a male Yorkie named Kiko.

Needless to say with Roxy and Kiko as her inspirations, it only seemed natural to move her career in a pet related direction. At the end of 2006 “Roxy and Lulu” was born naming the company after Roxy, who was her inspiration for starting her business and LuLu, her own childhood nick name.
Lucy has spent the past few years in the pet industry making her mark designing and creating different lines of handmade Swarovski crystal jeweled pet collars and matching leads.

August 2008 was the official launch of her doggy wear line at Pet Fashion Week in New York City, a trade show open strictly to industry buyers and media. Her clothing line named “Urban Doggie Wear” inspired by today’s street fashions was a hit!

January 2011, Lucy once again expanded the Roxy and Lulu brand into a Luxury lifestyle brand of Haute Pet Couture under the label 'RL Couture - by Lucy Medeiros'. This line is mainly focused on high fashion dog harness dresses, gowns and harness vest for boys, created with luxurious fabrics such as silks, velvets, taffeta's, brocades and satins, embellished with Swarovski Crystal Elements.

Taking her many years of fashion experience and applying them to a different animal has been her most rewarding challenge. As a Designer, she strives to share her creativity with the world by offering her edgy and personal fashion style. With long hours and hard work, Lucy always has a smile on her face because her passion and love of animals fuels her drive for success.

Follow me on my pet fashion adventures!

Website: www.roxyandlulu.com

Shop members

  • Lucy Medeiros

    Owner, Designer

    Having worked with various North American manufactures and major retailers in the fashion industry, I am now loving designing for pets, bringing forth my creativity and edgy personal fashion style, and sharing it with the world!

Shop policies

Last updated on December 10, 2019
Welcome to my Etsy shop and thank you for stopping by. With the many years of manufacturing experience as a ladies and children's wear designer in the Canadian fashion industry, along with working with accounts in both the US and Canada, I have developed a keen eye for garment construction, fit, quality, business etiquette and customer relations. Which is what I bring forth in my pet business today.

I hope you enjoy your visit while you explore the designs I have to offer. Should you have any questions, please feel free to reach out, either through a convo here or by email (listed in the seller information section below). Thank you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
If there is a problem with your order, please contact me as soon as possible. I am here to help you. Generally, I do not accept returns or exchanges. However, to best assist you, I will evaluate a sale on a case by case basis to decide if a return or exchange is possible.

Kindly understand due to the nature of my business, where items are produced upon an order or custom order (specifically made with your pet's measurements) is non-refundable or exchangeable. It is the buyers responsibility to correctly measure their pet and transmitting the correct information. If you are unsure where or how to measure your pet, kindly refer to the guide on my website at https://www.roxyandlulu.com/how-to-measure. If you are still unsure, please message me before placing your order. I'll be happy to assist you.

Once an item has been shipped, I am no longer responsible for that item. If in the transport process the package is lost or damaged. The buyer is responsible for taking up any necessary steps with the shipping company to recover any losses. Having said that, in offering the best customer service, I will assist and work with you as best as I can.
Payment
We accept PayPal, credit card and Etsy gift cards along with Roxy and LuLu gift cards.
This is one of the safest ways to purchase and provides protection to both the buyer and the seller. For more information as to how Roxy and LuLu gift cards function, kindly refer to a gift card listing where you will find more detailed information.

ORDER PROCESSING TIME: Under each listing you will find the processing time it will take to produce and ship your order. Items already produced generally have a 1-2 day delay and custom orders usually have a 1-2 week delay. If for any reason I can not fulfill your order within the set time period, I will notify you through a convo. Having said that, I generally fulfill everything on time.

CANCELLATION:
Roxy and Lulu etsy shop offers a 24 hour grace period, from the time a transaction is complete in which to cancel an order. Any cancellation surpassing the 24 hour grace period, will not be refunded (including shipping cost). Rather, will be used as a "Roxy and LuLu Shop Credit" toward a future purchase.
- If we have been in communication through "etsy convo" and I do not receive reply's to my questions to better serve you within the said 24 hour grace period, the above mentioned will apply.
- IN THIS CASE...I will create a new "credit" listing for you specifically with the revised credited amount to be used toward an item you want to purchase in my shop.
Shipping
To keep our shipping prices competitive on the Etsy market, we ship all items through Canada Post, with tracking & delivery confirmation.

Please let us know in advance if you need signature required shipping, or a faster shipping method. Once a package is confirmed as shipped by Canada Post, I am no longer liable for that package, unless *you* have requested a more secure shipping method, and have paid to have the package insured. The buyer is responsible for asking for shipping upgrades. Contact me with your order / delivery preferences and I'll create a revised listing for you.

Note that for international orders, all import duties and taxes are the responsibility of the buyer.
* I reserve the right to adjust the cost of shipping at any time, if necessary as per industry fluctuation.
Additional policies and FAQs
If you have any questions what so ever, kindly reach out to me. I am here to help, and delighted to offer you a trusted customer experience.
Privacy
As a trusted shop owner on Etsy, I do not sell or share any of your personal information gathered through any sales. All personal information is strictly private and only used to process orders.

If you would like to be notified on New Products updates or Sales Events, you can do so at: www.roxyandlulu.com (scroll to the bottom of the Home page, and fill in your email address)