RoxyJewelry

Handmade jewelry from a solar-powered Maine home!

On Etsy since 2008

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A buyer bought a gift from this shop and gave it a 5-star review!

RoxyJewelry

Handmade jewelry from a solar-powered Maine home!

16 Sales

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Roxy LaFrance

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Roxy LaFrance

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shipping 4 customer service 4

Shop policies

Last updated on March 17, 2011
Welcome to Roxy Jewelry! Here are a few things to keep in mind while shopping. All of my products are handmade in my solar powered house in the Maine woods. To learn more about me, my life, and my products visit my blog at http://roxyjewelry.blogspot.com

I am a proud member of the EcoEtsy street team and the Etsy Maine team. For other earth conscious items search tag "TeamEcoEtsy". And for other great items from Maine search tag "MaineTeam".

Accepted payment methods

Paypal
  • Money Order
Returns and exchanges
I desire that every buyer be satisfied with my quality handmade items. If you are not satisfied, you must contact me within seven days of receiving the item and preferably before leaving feedback. If a monetary refund of the item cost, less any shipping charges, is desired, the item must be returned in its original quality condition within 30 days of the purchase date. A returned item must be resale-able! Returns are solely up to my discretion on an order-by-order basis so please contact me before returning an item.

Because my items are some times one of a kind they can not be replaced if lost in the mail. If you decide to purchase delivery confirmation or any other form of tracking and can prove that you did not receive your package, I will replace it with a similar item.
Payment
Roxy Jewelry accepts PayPal and Money Orders or Bank Certified Checks.

Once payment clears, whatever method of payment you choose, your purchased items will be shipped within 24 - 72 hours unless otherwise notified.

If payment is not received within 14 days of purchase date, the item will be relisted for sale.

I do not accept personal checks as a form of payment at this time.
Shipping
For Domestic U.S. Shipping: All items will be shipped via U.S. First Class mail. Shipping fees include both mailing and packaging costs. I ship to the address provided by Etsy for the buyer and am not responsible for any damage or package loss that may occur during shipment. I can provide shipping upgrades such as delivery confirmation, priority mail, overnight shipping, and insurance only at the cost of the buyer. Please inquire about this as it will raise the total cost of shipping.

For International Shipping: All items will be shipped via First Class International mail. Shipping fees include both mailing and packaging costs. There is no insurance or tracking on international shipments. I ship to the address provided by Etsy for the buyer and am not responsible for any damage or package loss that may occur during shipment.

**Please note that I am not responsible for any customs fees. This is solely the buyer's responsibility, and no refund for customs fees will be given. I will accurately declare the contents of any mailed package on all customs forms.
Additional policies and FAQs
Custom Order Requests: I welcome custom order requests. Please converse with me via Etsy with your proposal. Although all custom requests are carefully considered, some may not be accommodated due to the time constraints of my current work load or availability of materials.

Retail/Wholesale Requests: If you are a retail shop, please feel free to request further information about Roxy Jewelry's wholesale options.

Consignment Requests: Currently, I can not accommodate any consignment requests unless they are local to the Augusta, Maine area. Please convo me to discuss consingment opportunities.