Premium Jewelry Supplies: Beads, Findings, Wire & Chain
royalmetals' Shop Policies
Welcome to Royal Metals! Please feel free to convo or email me with any questions. RoyalMetalsNJ [!at] yahoo.co
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***PLEASE NOTE- MINIMUM ORDER REQUIRED $5 (not including shipping) NOW STRICTLY ENFORCED. If I have to cancel and refund an order the 30 cent processing fee is non refundable.
Your order will arrive in a bubble envelope or for a large order possibly a priority mail box. Each separate type of finding will be in its own Ziploc labeled with the item number for your convenience. Silver and copper orders contain a 3M anti-tarnish strip. They are wonderful and last at least 2 years.
I have been designing jewelry for a number of years. The beads and findings in my shop are ones I've used and love or ones that caught my attention for future designs. I hope you love them all as much as I do!
Many of my findings are handmade and might therefore vary slightly in size. I measure as accurately as I can.
Photos are shot with a macro setting to enlarge and show detail. Occasionally this shows flaws often not visible to the naked eye. It can also make the items appear larger than they are. Please see descriptions for actual size.
Color varies from monitor to monitor. I represent it as accurate as possible on my monitor.
Most of the beads and findings I list can be reordered with the exception of some semi-precious stone beads and pearls. If there is something you are looking for I will be happy to try tracking it down. Great customer service is important to me and I will do everything possible to provide just that!
Lead and Nickel-
There is absolutely no lead in anything in my shop. All beads and findings are EU compliant for nickel with the exception of TierraCast's Rhodium (the other finishes are fully compliant) and one nickel head pin. I have designed with and worn the Rhodium and am allergic to nickle. I had no reaction and TierraCast has had no reported reactions from anyone ever. Since the finish is incredibly gorgeous (my favorite in fact) and the slight amount of nickel has caused no adverse reactions I am confident in offering it to my customers.
*** The supplies in this shop are NOT intended for young children usage or jewelry made for children.
I DO offer a SHIPPING DISCOUNT for multiple listings purchased at the same time. The low secondary shipping fee is calculated once items are placed into the cart. Most domestic secondary shipping is 25 cents per listing and 50 cents for international, except for the very few heavy items I offer which are slightly more.
I require a $5.00 (before the shipping fee) minimum order. This is due to the high overhead on packaging orders. In order to keep my pricing and my shipping fees down this would be greatly appreciated. Orders under $5 will be canceled and the refund will be minus the 30 cent non-refundable fee I incur.
Paypal and Etsy offer secure payment processing. You do not need an account to pay through Paypal by credit card. I ship to the address the payment processor you use provides, either through Paypal or through Etsy's direct check out. If you would like your purchase to go to a different address change it prior to completing your payment. This protects us both.
NJ sales tax of 7% will be added for all NJ shipping addresses.
I ship USPS 1st class mail and tracking is included in my shipping charge. I ship fast, around noon every day M-F weather permitting, unless I have an emergency or craft show. Orders are generally mailed same or next day although on rare occasion 2 business days from purchase.
I ship to the address the payment processor you use provides, either through Paypal or through Etsy's direct check out. If you would like your purchase to go to a different address change it prior to completing your payment. This protects us both. Please add a gift address there if you need it shipped elsewhere.
Lost packages due to incorrect or outdated addresses are not my responsibility. If returned I will credit for the order minus shipping. Please update both on Etsy and on Paypal if you change address.
Please let me know if you require a faster service. I will look up the mailing fee and invoice the difference through Paypal.
Shipping charges are not only postage. They include all packaging materials, and a percentage for the transaction fee plus insurance. I keep them as low as I possibly can.
International orders can take as little as 6 days and up to 6 weeks (even longer at holiday time) for delivery. Please feel free to contact me through Etsy or email- royalmetalsnj [!at] yahoo.com
***International orders may encounter additional fees to import into their country. Customs, duties, collection and VAT are the sole responsible of the buyer. If a package is not accepted due to your countries tax I will credit for the item(s) (not including original shipping or any other fees I am charged for the return) upon receipt of the package.
Refunds and Exchanges
I accept returns for refunds and exchanges, exceptions are earring components and cut chain or leather. The original sale price, minus shipping, will be credited. Please notify me right away. The item(s) MUST be received back within 30 days of receipt in the original packaging to insure against damage. I highly recommend purchasing tracking on and/or insurance in case the post office makes an error, of which I can not be held liable.
Custom orders are not refundable because these are items special ordered for you and I can not return them to my vendors. All sales are final on special orders.
Last Updated March 5, 2015