rshstudio

RSH studio

107 Sales On Etsy since 2010

4.5 out of 5 stars
(27)
Shop owner

rshstudio

Contact

rshstudio

Contact shop owner

rshstudio

Reviews

Average item review
4.5 out of 5 stars
(27)
bamaguy

bamaguy on Apr 11, 2016

2 out of 5 stars

This may be the most disappointing purchase I have made though Etsy. The item, a nice looking solid wood side table for ~$500, arrived after 3 months of delays and continued excuses from the craftsman. I am someone willing to pay for quality, but I was shocked that, even after so much time, the table top was not connected well to the legs and readily comes off if lifted up. This speaks to either poor design or a lack of quality control in glueing it down. I have also been promised, in writing, reimbursement of $48 for shipping costs. This is yet to appear on my charge card or by check. All in all, I would not buy from this shop again. Too bad, as the styles he sells fit so well with my home.

thom barthelmess

thom barthelmess on Jan 19, 2016

5 out of 5 stars

I love this lamp and I love this shop! Thanks for the excellent merchandise and service.

View all 27 reviews

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  • R.S.H.

    Owner

Shop policies

Last updated on August 28, 2015
Greetings,
I'm a working designer with several interest, what you see in my Etsy store is what I've created / recreated / refurbished / designed / redesigned and recycled from local resources.

Accepted payment methods

Payment
I prefer to use Paypal, I accept all credit card, bank/debit card, bank account payments through Paypal only. If payment is made with eCheck via PayPal items will be shipped when check clears.
contact me if you have questions, I may be willing to negotiate money orders.
Shipping
All non handmade/made to order items will ship within 1-3 business days. I use Fedex, UPS, and USPS, please let me know before paying if I need to ship somewhere besides your Etsy/Credit card address. You may need to be available to sign for delivery, combined shipping is available as well

International Shipping Terms And Conditions

1. I am not responsible for the shipping time once I deliver the package to the United States Postal Service (Fedex)(UPS). I wish I could control how long it takes the USPS (Fedex)(UPS) to deliver a package, but it's out of my control.

2. I am not responsible if the package is held in customs for any reason.

3. I do not pay for any custom tax that may be applied. Please check with your country's import tax to see if there is such a tax and if so what the percentage is. I am not responsible for any import tax.

4. I will only ship with a service that has tracking available. I use USPS Express International with average business day delivery of 5–10 days. (Average number of days may vary based upon origin and destination.) The estimated days of delivery is per USPS and this can be longer. I have shipped a package before using this method that took 12 days for delivery! I will use an upgraded service at your request for a faster and guaranteed delivery. Buyer is responsible for all shipping cost.

5. All international sales are final. No returns, no exchanges.
Refunds and Exchanges
I want you to be happy with your purchase, so I take great care in producing quality products and I list as much as possible in the descriptions and photographs. For now - ALL SALES ARE FINAL - The item you have purchased is the item you will receive, I promise. However, if there is a problem with shipping, damage, etc, please contact me so we can begin the insurance recovery process with shipping provider.


QUESTIONS? If you have questions about an item, please ask before you purchase. I'm always happy to answer any questions you may have about my items. I will respond to inquiries within 24 hours.
Additional policies and FAQs
Custom orders will be considered on a case by case basis.