WilloughbyWillows

Tremonton, Utah 25522 Sales On Etsy since 2010

0 out of 5 stars (4000)

WilloughbyWillows

Tremonton, Utah | 25522 Sales

Trisha Judkins

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Trisha Judkins

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    quality 375 shipping 300 customer service 170

    About WilloughbyWillows

    Sales 25,522
    On Etsy since 2010

    Hair accessories

    Shop policies

    Last updated on August 6, 2018
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    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Payment
    We currently accept paypal and all major credit cards.
    Shipping
    -SHIPPING:
    Turn around time is 1-2 weeks (BEFORE SHIPMENT) unless otherwise stated on item listing. All orders are processed in the order received and shipped via USPS mail. Once your order ships you will receive an email notification that contains tracking info. We are not responsible for lost or mis-delivered packages. If you would like insurance on your package please contact us before you purchase.
    *Pleas note: As per ETSY policy, We CAN NOT make any changes to shipping addresses once the order is placed. Please make sure your shipping address is entered correctly during checkout.

    -RUSH SHIPPING:
    If you need your item sooner or prefer your items be shipped PRIORITY mail, you can purchase a rush fee ($10) which will move your order to the top of my "TO-DO" list to speed up shipping time. Rush orders are typically sent out in 3-4 business days and take 2-3 days for delivery. Most likely you will have your purchase in 1 week.

    RETURNS-
    Due to the nature of our items we can not accept returns. If it was an error on OUR part, items can be exchanged within 14 days, and items and MUST be postmarked within that time frame or will be refused. ALL RETURNS MUST be sent with Delivery confirmation to qualify for a refund.

    -ORDER ADD ONS:
    Unfortunately we can not grant order add ons. Please make sure you have everything you need in your cart when checking out. We do not have the ability to edit orders once placed.

    -ADDRESS CHANGES:
    Due to the Paypal protection agreement I only ship to the address you provide in paypal. This is for your protection as well as mine. I can not be responsible address errors. Shipping labels are automatically generated to the address as entered by the buyer. If an order is returned due to an incorrect address you will be required to re-purchase shipping. Thank you for your understanding.
    Additional policies and FAQs
    -CONVOS:
    All convos are answered in the order they are received. We try to answer all convos Monday - Friday within 24-48 hours. Convos are not answered on the weekends.
    Privacy
    All personal information is kept strictly confidential. Rest assured, your info is safe.