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Shop policies

Last updated on February 3, 2011
Welcome to Ruffles & Stitches! Thank you for your interest in our unique princess items! Our shop policies are as follows...

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Ruffles & Stitches is unable to refund payments. We'll be happy to give you a store credit for a future purchase. Sorry for the inconvenience!

*If there is a problem with your product PLEASE contact us concerning this. We will do our best to please you, as we value our customers!
Orders are not processed until purchase has been made for the full price. If you've accidentally made a purchase under the wrong listing we are happy to help you with the next step. Often customers will mistakingly purchase adult or custom design-priced orders under the listed children's items. In this case, R&S will simply post a "Custom Design" for the remaining balance. Once entire balance is paid in full your order will be processed and shipped.
Shipping prices may vary due to weight differences in items purchased & location. Children's tutus are normally $5 each and adult tutus start at $7 and may vary depending on size, weight, etc.

*Discounts may be given when bulk orders are made. Please contact Ruffles & Stitches via the "Contact" link to inquire.
Additional policies and FAQs
PLEASE contact R & S directly via the "Contact" link for custom orders, for ANY sizes over 5T (including adult sizes), or for any questions before purchasing. We're here to help you make the right purchase so that you are completely satisfied with your unique item.

Tulle colors/shades, ribbon styles, etc may vary depending on the availability in stores. Some colors and styles are seasonal and can only be purchased during that time of the year. Please contact us directly for inquiries regarding availability.