runnickyrun

refuse to be usual

13884 Sales

runnickyrun

refuse to be usual

13884 Sales On Etsy since 2011

5 out of 5 stars
(3328)

Announcement   SAVE 10% ON $100+ PURCHASE! COUPON CODE "YEAR2018"
welcome to RTBU! our mission is to make you look and feel like a superstar!

thank you very much for your purchase!! in-stock items will be shipped in 24 hours by international regular registered airmail with signature. custom-order requires production time. EMS upgrade is available for additional charge, please contact me if interested. please note that seller is not responsible for custom tax. if there is any problem, please let me know and i will do my best to resolve. thank you so much for your support for RTBU!!

Facebook: https://www.facebook.com/refusetobeusualshoes/
YouTube: https://www.youtube.com/user/loveRTBU

thank you so much!
nicky and RTBU team!

Announcement

Last updated on Feb 23, 2018

SAVE 10% ON $100+ PURCHASE! COUPON CODE "YEAR2018"
welcome to RTBU! our mission is to make you look and feel like a superstar!

thank you very much for your purchase!! in-stock items will be shipped in 24 hours by international regular registered airmail with signature. custom-order requires production time. EMS upgrade is available for additional charge, please contact me if interested. please note that seller is not responsible for custom tax. if there is any problem, please let me know and i will do my best to resolve. thank you so much for your support for RTBU!!

Facebook: https://www.facebook.com/refusetobeusualshoes/
YouTube: https://www.youtube.com/user/loveRTBU

thank you so much!
nicky and RTBU team!

nicky hwang

Contact shop owner

nicky hwang

View all 422 items

Reviews

Average item review
5 out of 5 stars
(3328)
jordan gillam

jordan gillam on Jun 12, 2018

4 out of 5 stars

Shipping was fast and shorts looks great but sadly the item didn’t fit right and there is no exchanges or refunds (seemed to have missed that the first time I read everything over) so now the shorts are just pretty to look at haha 😂.. hoping I can alter myself so I can wear them

Jaymie Martin

Jaymie Martin on Jun 10, 2018

5 out of 5 stars

I love this seller's clothing, will always be a loyal customer.

View all 3328 reviews

About

our mission is to make you look and feel like a super star!

Refuse to be Usual was founded in 2004 originally as an online store of Japanese style gothic punk rock clothing with branch categories of sweet lolita, visual Kei, cosplay, and hysteric Kawaii Fashion wear.

i loved and devoted myself working with the themes for years. but a voice came from my heart told me somthing is still missing, our very own Refuse to be Usual design! therefore, RTBU team was born. we started as a team of three dedicated to bring designs that would make people the star to life.

RTBU design tend to be fabric-driven so you will to see unique fabric and special materials used on our pieces. we also love to explore with different fabrication & techniques, such as crochet knitting, dip dye, spray paint, fabric wash, etc. we want versatility and our theatrical DNA co-exist in our design because we think it is very important that every RTBU piece you receive can work with your own waredrobe in harmany. our design is more like an adventure of what's happening around us and what's available to us. so we never know what we will be designing next.

customer happiness is our top priority, i answer all emails and read all comments and suggestions buyers left to keep ourselves improved at all time.

we appreciate treasure every transactions we get. we are thankful for the opportunity to serve customers' worldwide through Etsy. because of your support, we can still be here.

Shop members

  • nicky hwang

    Owner, Designer, Model

    founder, designer, model, curator of the brand Refuse to be Usual (aka RTBU). born in Taiwan, lived in California the for 10 years. anything odd, ironic, or unusual is my source of inspiration.

  • Hung

    Co-founder, Shipper, Photographer

    co-founder of Refuse to be Usual, who is in charge of shipping, stock managing, and adminstration. she is also a award-winning national athlete of fencing!

  • ben

    Co-founder, Tailor

    co-founder of Refuse to be Usual. 17 years of experience in clothe making, specializes in professional sewing techniques, pattern making, and fabric sourcing.

  • Coi

    Model

    our lovely model for loita and kawaii line. she's got the magic of making our designs come alive!

Shop policies

Last updated on October 14, 2017
your happiness is very important to us. if you have any concerns, please feel free to email me. i am very easy to work with.

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
return/exchange is accept if item is in brand new resellable condition within 7 days. please note that made-to-order items are not applicable for this policy. buyer pays return postage. postage is non-refundable. please make sure you can accept this condition before purchase.
Payment
paypal only
Shipping
- international regular airmail is signature required and usually takes about 15-20 business days. if not received in 20 business days, please visit post office nearest you to claim package before returning to sender.

- regular airmail has tracking code but may not be online trackable for some countries, if you prefer online trackable delivery, please consider express upgrade.

- express upgrade is available at the checkout. express delivery time is about 3 to 5 business days. tracking included.

- delivery time varies for different countries and may take longer due to custom inspection, holidays, airline/post strikes, weather problems, etc..

- buyer is responsible for custom tax.
Additional policies and FAQs
wholesale is available. for any question, please feel free to contact me.
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide me with additional personal information (for a custom order of footwear, for example), if you contact me directly.

-------------------------------------------------------------------------------
Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

-------------------------------------------------------------------------------
Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

-------------------------------------------------------------------------------
Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

-------------------------------------------------------------------------------
Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

-------------------------------------------------------------------------------
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

-------------------------------------------------------------------------------
How to Contact Me

For purposes of EU data protection law, I, Nicky Hwang, am the data controller of your personal information. If you have any questions or concerns, you may contact me at nickychungyuhwang [!at] hotmail.com.