RunningBunnyPottery

If you receive an item that has been damaged in shipping, or you are less than satisfied with your purchase, please contact me. I will make every effort to resolve any problem you might have with one of my items.

I accept Paypal, U.S. Money Orders, and personal checks. Payment should be made within five business days. If I have not received payment or heard from you within that time, I will relist the item, so if you're planning to mail a check or money order, e-mail me to let me know. I will ship when your check clears.

If, for some reason, you cannot make payment within five days, or something prevented you from paying and your item was relisted, just e-mail me and we'll try to work something out.

Here's the thing about pottery: It can be heavy, and it can be expensive. I use U.S. Priority Mail because it is as dependable as other commercial shipping companies and quite a bit cheaper. Packaging adds about 10 oz to any one item, so even a light-weight item ends up weighing about a pound.

The nice thing is that you can add quite a few small items without adding appreciably to the weight or cost, so feel free to buy a lot of stuff!

Items are sent as soon as I am notified of payment, same day or next day, Monday through Friday. Personal checks have to clear before shipping. Delivery confirmation is included in the price and I will e-mail you a tracking number. Insurance is not included in the price, so let me know if you want it and I will add it to your invoice.

International orders are shipped First Class International through the U.S. Post Office and also includes delivery confirmation. If you need insurance, please let me know and I will add it to your invoice. International buyers are responsible for any customs fees.

Most items will be shipped in boxes, in multiple wrappings and possibly multiple boxes for protection, and this explains why some of the shipping might seem a little pricey.

I generally tend to undercharge for postage, but if I overcharge you more than one dollar, I will refund the amount over the actual cost of postage.

I am open to trades and consignment - contact me and we'll see if I can do something for you. I do not sell wholesale. I rarely do custom orders, because what you visualize and what I visualize often differ, plus pottery can tend toward the unexpected. It's not unusual to open the kiln and discover a "happy accident" - and sometimes not so happy. However, there are exceptions to every rule, so convo me if you have something in mind.