Valerobots

Valerobots

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Items

rupert valero

Contact shop owner

rupert valero

Reviews

Average item review
5 out of 5 stars
(190)
See reviews that mention:
Quality 16 Shipping 48 Customer service 27

About Valerobots

Sales 458
On Etsy since 2011

creating robots as PTSD therapy

before the army, I loved toys. my life changed during the army and after being medically retired from the army. however, despite all my physical and mental disabilities, I still love toys. I am not the same person anymore, and though I appreciate my wife's love and patience, some inner conflicts can only be dealt alone. I channel this through my imagination and creativity that peak through the dark clouds like rays of light. so I am always creating late in the evening.

Shop members

  • rupert valero

    Owner, Maker

    Special note to new customers: figures are made by a retired army combat veteran as a way to channel his PTSD, depression and other disabilities. i am always making new figures and each one is created with great attention to detail. Thank you.

Shop policies

Last updated on December 1, 2017
our policy is to get to you, the valued customer, a great product either for display on a shelf or desk, or for playing with. it all starts with our imagination and ends with your imagination.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
if a package arrives damaged, please send me a picture of the package, and I will do my best to replicate the damaged item(s.) thank you.
Shipping
All our products are shipped priority mail and secured in bubble wrap. all joints are tested and parts are inspected prior to shipping. also, due to impossible custom delays, we will no longer be shipping to Japan for the unforeseeable time. thank you.
Additional policies and FAQs
I encourage buyers to rotate all ball/ socket joints themselves for better range of motion and to remember that these are articulated display pieces and not for rough play. if any piece falls off or looks like it may come off, I recommend super glue to keep it together. thank you again.