SpruceandHemlockco

Wedding Products

Tupper Lake, New York

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    We are a family owned business in Tupper Lake, NY. Stop by our physical location located at 111 Park Street, Tupper Lake, NY 12986. Specializing in wedding cake toppers, favors, ring bearer pillows, ornaments, personalized gifts and more!

SHIPPING INFO:

Orders placed will be shipped out 3-5 business days after being paid for. Custom orders may take longer. All items are shipped from the US and shipped USPS. Processing time does not include ship time. If you need the order rushed please contact me PRIOR to placing the order to be sure that we am able to meet your request.

*Please be advised that the only thing we can guarantee is the shipping date. We promise that your item will be shipped out in time to arrive. Unfortunately we cannot GUARANTEE arrival dates as this is out of our hands once the USPS has accepted the package into their system.

UNITED STATES ORDERS: Shipping Options
USPS First Class Mail, 2-5 Days
USPS Priority Mail, 1-3 Days (RECOMMENDED)
USPS Priority Mail Express, 1-2 Days
USPS Parcel Select, 2-9 Days
USPS Medial Mail, 2-8 Days

INTERNATIONAL ORDERS:
BUYER BEWARE-First Class International Mail arrival time varies based on your location. Items can take anywhere from 4-6 weeks to arrive. We do not recommend this service.
There is no tracking. Items shipped with this service will be the responsibility of the customer to contact the Post office regarding tracking.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to
Spruce & Hemlock Co. ONLY covers our cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handling fees assessed by their country and are advised to research the costs prior to shipment/Purchase.

We have a 100% satisfaction guarantee. If you are not happy with your item for any reason, simply return it to us within 7 days for a refund (shipping excluded). Custom orders are excluded from this offer for a full refund unless there is a problem with the item.

Announcement

Last updated on Mar 25, 2019

We are a family owned business in Tupper Lake, NY. Stop by our physical location located at 111 Park Street, Tupper Lake, NY 12986. Specializing in wedding cake toppers, favors, ring bearer pillows, ornaments, personalized gifts and more!

SHIPPING INFO:

Orders placed will be shipped out 3-5 business days after being paid for. Custom orders may take longer. All items are shipped from the US and shipped USPS. Processing time does not include ship time. If you need the order rushed please contact me PRIOR to placing the order to be sure that we am able to meet your request.

*Please be advised that the only thing we can guarantee is the shipping date. We promise that your item will be shipped out in time to arrive. Unfortunately we cannot GUARANTEE arrival dates as this is out of our hands once the USPS has accepted the package into their system.

UNITED STATES ORDERS: Shipping Options
USPS First Class Mail, 2-5 Days
USPS Priority Mail, 1-3 Days (RECOMMENDED)
USPS Priority Mail Express, 1-2 Days
USPS Parcel Select, 2-9 Days
USPS Medial Mail, 2-8 Days

INTERNATIONAL ORDERS:
BUYER BEWARE-First Class International Mail arrival time varies based on your location. Items can take anywhere from 4-6 weeks to arrive. We do not recommend this service.
There is no tracking. Items shipped with this service will be the responsibility of the customer to contact the Post office regarding tracking.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to
Spruce & Hemlock Co. ONLY covers our cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handling fees assessed by their country and are advised to research the costs prior to shipment/Purchase.

We have a 100% satisfaction guarantee. If you are not happy with your item for any reason, simply return it to us within 7 days for a refund (shipping excluded). Custom orders are excluded from this offer for a full refund unless there is a problem with the item.

Items

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Faith McClelland

Contact shop owner

Faith McClelland

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About SpruceandHemlockco

Sales 6,300
On Etsy since 2008

Keep dreaming......

Shop members

  • Faith McClelland

    Owner, Maker, Designer, Curator

Shop policies

Last updated on May 10, 2022
Welcome to Spruce & Hemlock Co!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Payment

Paypal
Money Orders
Personal Checks
*We will start processing your order as soon as payment has cleared.

Shipping

Orders placed will be shipped out 3-7 business days after being paid for. Custom orders may take longer. All items are shipped from the US and shipped USPS. Processing time does not include ship time. If you need the order rushed please contact me PRIOR to placing the order to be sure that we am able to meet your request.

*Please be advised that the only thing we can guarantee is the shipping date. We promise that your item will be shipped out in time to arrive. Unfortunately we cannot GUARANTEE arrival dates on packages as this is out of our hands once the USPS has accepted the package into their system. No refunds will be given on shipping unless we do not ship the package out in time. The Post Office will not provide refunds unless a guarantee is added to the shipping invoice. Please let us know prior to ordering if you have any questions. Please be mindful of Holidays as shipping times may be delayed.

ORDER DEADLINES: If you have an order that needs to be rushed please message us before ordering to be sure that we can get this item to you in time. Unfortunately items are processed when they are due for shipment date and we may not see notes in the note section until a 1-2 day before shipping. Please give us the information we need prior to ordering to make sure we can get your items to you in time.

MAILING ADDRESS: Please be sure to provide the correct address in Etsy while checking out. Incorrect addresses that are sent via Etsy messages at a later time cannot be guaranteed to go to the new address as sometimes packages are shipped out early. Our customers will be responsible for contacting the post office directly in the event that the package was shipped to an incorrect mailing address.

UNITED STATES ORDERS: Shipping Options
USPS First Class Mail, 2-5 Days
USPS Priority Mail, 1-3 Days (RECOMMENDED)
USPS Priority Mail Express, 1-2 Days
USPS Parcel Select, 2-9 Days
USPS Medial Mail, 2-8 Days

INTERNATIONAL ORDERS:
USPS First Class Package International Service, 4-6 weeks
USPS Priority Mail International, 6-10 Days
USPS Priority Mail Express International. 3-5 Days

BUYER BEWARE-First Class International Mail arrival time varies based on your location. Items can take anywhere from 4-6 weeks to arrive. We do not recommend this service.
There is no tracking. Items shipped with this service will be the responsibility of the customer to contact the Post office regarding tracking.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to
Rustic Blend ONLY covers our cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handling fees assessed by their country and are advised to research the costs prior to shipment/Purchase.

CUSTOMIZED ORDERS: Please message us prior to purchasing for special request as there may be an additional cost associated with your request. It is easier for us to handle this before the purchase than to address it after the purchase. Special request made in the note section only may result in delayed shipping time.

ENGRAVING: Please provide engraving information in the note section while checking out. In the event that you do not leave the information in the note section we will contact you via Etsy messages three times. If we do not hear back from you in 1-2 days from the last message we will ship the item with blank wooden pieces. We can ship at a later date for an additional cost and shipping if you would like us to.

Additional policies and FAQs

Wholesale inquiries are welcome!!!