rusticcottageframes

Rustic Cottage Frames

Utah, United States · 10 Sales

rusticcottageframes

Rustic Cottage Frames

Utah, United States 10 Sales On Etsy since 2011

0 out of 5 stars
(2)
Shop owner

Aliisa

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Aliisa

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Aliisa

Reviews

No reviews in the last year

Anonymous on Mar 2, 2013

1 out of 5 stars

Buyer beware, I would absolutely not recommend this business to anyone. I bought a very nice looking mirrorr from her back on January 14,2013 and I never received the item. I was really looking forward to receiving it and waited patiently for it to arrive. It never did. So, I made three attempts to contact her to resolve it and I never got a response. I contacted Etsy and she did not respond to their attempts to contact her either. My husband even tried to ask her a question about another mirror that he saw in her shop online and she never responded to him. I would have definitely preferred to just have her get in touch with me , whatever her reasons were for not sending the item, we could have discussed it. Instead, I never heard back from her at all. I ended up filing a claim with Etsy and also reporting it to Paypal. Not the resolution that I wanted, I would have preferred to receive the item or had some type of correspondence from her.

Anonymous on Nov 23, 2011

5 out of 5 stars

Aliisa sent the frame in a timely manner and was very responsive to my communications. The mirror and wood is high quality and is represented well (truthfully) via Etsy. I would suggest her as a reputable vendor any day! nThanks- nMary

Shop policies

Last updated on October 20, 2011
Thank you for visiting Rustic Cottage Frame Co. I specialize in making unique frames and wood accents from salvaged and re-purposed wood. I love the look and texture of the woods I use and I always make sure they're high-quality and finished to last. I love incorporating nature into my pieces and using pressed leaves, flowers, etc. I try my best to take pictures that show my items accurately and describe them to the best of my abilities. Please keep in mind that sometimes differences in monitors can portray colors differently but i always try to describe the colors. If you would like more information or pictures about any of my items, I am happy to do so, just send me a convo! Thanks again!

Accepted payment methods

  • Money Order
Payment
We accept payment through PayPal only. Paypal is safe, secure, easy to use and makes it possible for you to pay using a debit card, credit card or bank account. You do not need a PayPal account to pay for your items through PayPal. After you have chosen the PayPal method at checkout, click the "Pay Now" button. Scroll Down and you will see the option to pay with a credit or debit card without having to sign up for a PayPal account.

Items will be shipped once we receive confirmation of payment.
Shipping
We ship to your PayPal address unless otherwise requested, please make sure your PayPal address is correct. If you would like your items to go somewhere else, please contact us with that address.

Domestically, we ship via USPS, usually Parcel Post or Flat Rate Priority, whichever is cheaper. Parcel Post has an estimated delivery of 2-8 days and Priority is 1-3 days. Please keep in mind that neither Priority Mail or Parcel Post have guaranteed delivery dates, these are just the USPS-provided guidelines. If you need an item by a certain date or need overnight shipping, contact us and we'll arrange an alternate shipping method to suit you.

If you're in Hawaii or Alaska, please allow at least two weeks for delivery, longer around the holidays.

We ship worldwide! International shipping methods and prices vary depending on the destination country. If there is no international shipping quote included in the listing, please contact us, we'll be happy to get one to you. Please note that international buyers will be responsible for all customs and duties. Please allow up to one month for international delivery.

We always make sure to package your items snugly and securely and we always purchase insurance on the items we ship. If an item arrives broken, please contact us prior to any feedback so we can fix the problem.

We are happy to arrange gift packaging. If you are interesting in that, please let us know prior to processing your payment; gift packaging is an additional $3.00.

We do offer combined shipping discounts, the prices for which will be included in each listing. We charge the amount for the heavier item first then the discounted amount listed for each additional item. If the actual shipping charges are less than what we've charged you by more than $2, we'll refund the difference via PayPal.
Refunds and Exchanges
Rustic Cottage Frame Co. wants all of our customers to be 100% happy with their purchases. If the item you've received is not satisfactory for you, we'll allow a return within 14 business days. Your money, less shipping charges, will be refunded via PayPal once we receive the item/s and have determined them to still be in their original condition.
Additional policies and FAQs
Custom Ordering: Most of my items are unique and one-of-a-kind but never hesitate to ask if I can do something special for you! I have a wide inventory of woods, glass and pressed plants so send me a convo if you're looking for something in particular! For custom orders I just require 50% of the final price prior to me making the item.

Rustic Cottage Frame Co. reserves the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behaviour towards other Etsy members.