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rxletterpress' Shop Policies
Hello, there! I am brand new to Etsy, but hopeful that my extensive eBay experience and my real life retail background will help me provide sensible, prompt, and friendly service to you!
I love making things, and I hope you might love the things I make!
Thank you so much for visiting my little shop!
I accept payment by PayPal or money order.
Nope! Oregon rules!
Unless I am out of town, which is very rare, I will ship out your order within three days of payment.
Unless you request another carrier, or unless the listing mentions otherwise, I send packages first class mail through the US Postal Service.
INSURANCE & DELIVERY CONFIRMATION!
Consider purchasing insurance, because I can't guarantee that goods will be safe once in the hands of the US Postal Service. Let me know of your interest in insurance before paying and I will add it to your invoice. Unfortunately, insurance is not available to packages shipped internationally.
While I'm happy to ship internationally, you will still be responsible for any customs fees or taxes. Sorry!
Refunds and Exchanges
REFUNDS & EXCHANGES!
...are accepted so long as I receive the item within thirty days of its purchase, in its original packaging and condition. Buyer must pay return postage. I will refund or credit for exchange the original price of the artwork, but cannot refund the cost of shipping.
...will almost certainly not be an issue, as I have years of experience packing artwork for shipping and will not take shortcuts on your package! If your purchase arrives damaged and you believe it was due to insufficient packaging, please describe your situation and I will do my best to make things right.
Additional Policies and FAQs
All goods listed are created entirely by yours truly!
I am delighted to set up wholesale accounts with retailers! Please contact me for pricing.
Last Updated February 3, 2011