Shop policies
NOTE: I add small sample products with all purchases (when available). If you do not wish to receive a sample, please let me know in the notes to seller section when purchasing. Thanks!
Accepted payment methods
Returns and exchanges
Payment
Shipping
PLEASE NOTE: All custom orders are subject to shipping and handling charges based on the weight of the package as well as the location of the buyer.
INTERNATIONAL CUSTOMERS: Buyers are responsible for all customs fees that are placed on imported items.
IMPORTANT SUMMER HEAT ADVISORY: Certain items (soaps and lip balms) may be more prone to melt en route to warmer climates. Packages often sit on postal trucks or in a hot mailbox and I have no control over shipping conditions once your package leaves my hands. If you DO receive soft soaps or lip balms, please put them in the freezer or refrigerator for 30-60 minutes, or until the item is firm again. To help alleviate some of the issue, please track your package and take it out of your mailbox as soon as possible. Alternatively, you may have your package shipped to a different address (i.e. your office), where someone can intercept the package immediately, instead of leaving the package in a hot mailbox all day. I apologize for any inconvenience and I truly appreciate your business!
Additional policies and FAQs
Please contact me before leaving feedback. I am more than willing to try to work out any issues you may have!