BirchJewellery

Birch Jewellery

Ottawa, Canada · 266 Sales

BirchJewellery

Birch Jewellery

Ottawa, Canada 266 Sales On Etsy since 2011

5 out of 5 stars
(71)

Shop owner

Samantha

Contact

Announcement   Birch Jewellery is a collection of Canadian-made accessories inspired by nature. Our collections is handmade in Ottawa, ON with supplies sourced from nature, locally and from the Etsy community. Supporting small helps hand makers grow.

FREE LOCAL PICKUP
Why pay shipping fees when we're in the same neighbourhood? Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa region.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up or free shipping as well, simply send us a message and we will get back to you within a few hours at most.

SHIPPING ESTIMATIONS (not guaranteed)
+ Ottawa Region: 2-3 business days
+ Canada: 5-7 business days
+ United States: 7-10 business days
+ International: Up to 4 weeks

We offer several shipping upgrades during the checkout process. If your order is time sensitive, please send us a message before placing your order to discuss processing times and if a shipping upgrade is necessary. We cannot guarantee that your order will get to your destination on time if you simply put the deadline in the order notes.

Learn more about us at http://birchjewellery.com/

Announcement

Last updated on Jun 14, 2017

Birch Jewellery is a collection of Canadian-made accessories inspired by nature. Our collections is handmade in Ottawa, ON with supplies sourced from nature, locally and from the Etsy community. Supporting small helps hand makers grow.

FREE LOCAL PICKUP
Why pay shipping fees when we're in the same neighbourhood? Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa region.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up or free shipping as well, simply send us a message and we will get back to you within a few hours at most.

SHIPPING ESTIMATIONS (not guaranteed)
+ Ottawa Region: 2-3 business days
+ Canada: 5-7 business days
+ United States: 7-10 business days
+ International: Up to 4 weeks

We offer several shipping upgrades during the checkout process. If your order is time sensitive, please send us a message before placing your order to discuss processing times and if a shipping upgrade is necessary. We cannot guarantee that your order will get to your destination on time if you simply put the deadline in the order notes.

Learn more about us at http://birchjewellery.com/

Samantha

Contact shop owner

Samantha

View all 41 items

Updates

Happy long weekend! Enjoy the great outdoors or just treat yourself to a pine cone necklace wink
NEW 24k gold and silver maple leaf earrings made from real, electroplated leaves.
View all 41 updates

About

Inspired by nature & Canadian-made.

Birch Jewellery is a handmade collection of accessories inspired by nature. The Canadian brand was founded in September of 2011 in Ottawa, ON. With inspiration drawn from Canda's natural characteristics, the collection features woodland accents and raw crystals while still managing to stay fresh and modern.

Shop members

  • Samantha

    Owner, Designer

    Samantha is a digital marketing professional, photographer, creative entrepreneur and mom to her 5-year-old pug, Frankie,

Shop policies

More information

Last updated on May 24, 2017
Frequently asked questions

+ WHEN WILL I RECEIVE MY ORDER?

Each order takes 1-3 business days to process. This includes packaging, printing out shipping labels and travelling to the post office. Once your package is in the mail, these are the following shipping estimations:

Ottawa Region: 2-3 business days
Canada: 5-7 business days
United States: 7-10 business days
International: Up to four weeks

Please note these are only estimations and are not guaranteed. Shipping upgrades are available during checkout.

+ WHAT IF I NEED MY ORDER SOONER?

We offer several shipping upgrades during the checkout process. If your order is time sensitive, please send us a message before placing your order to discuss processing times and if a shipping upgrade is necessary. We cannot guarantee that your order will get to your destination on time if you simply put the deadline in the order notes.

+ I LIVE IN OTTAWA...CAN I PICK UP MY ORDER?

Hey neighbour! Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pickup your order.

+ MY ITEM IS A GIFT...DO YOU GIFT WRAP?

Most orders come in a sturdy, black or craft brown box with a Birch Jewellery sticker on top. If you'd like to add a string of twine wrapped around it or would like a special note placed inside, send us a message and we can customize the packaging for free, within reason.

+ DO YOU OFFER CUSTOMIZATIONS?

We accept custom orders from scratch or can sometimes modify our current items to make them the way you'd like. Some example are creating clip-on or plug versions of our earrings, shortening of lengthening our necklaces, special ordering a piece in a specific colour not available and many more.

Please send us a message to discuss the various options. Note that some pieces may be more expensive than listed based on their customizatin. We will always be honest about pricing and are happy to provide you with a quote.

+ I WANT TO SELL YOUR THINGS IN MY STORE!

Birch Jewellery has come a long way since 2011 and we're starting to spread our wings and venture out into the big bad world of wholesale and consignment. We'd love to discuss any opportunities to sell Birch Jewellery in your store. Send us a message or email us at info[at]birchjewellery.com

+ I'M NOT SATISFIED WITH MY PURCHASE

We're sorry you're not satisfied with your purchase. Please send us a message right away so we can resolve the issue.

We accept returns within 14 days of receiving the order. You are responsible for shipping the item back to us including the paying for shipping fees within 21 days of receiving the order. Once we receive the item, we will refund your purchase in full, less shipping costs.

Please do not ship items back to us without contacting us regarding the return first.

All earrings are non-refundable for hygienic reasons, even if not worn.

+ COUPON CODE POLICY

Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pickup as well, simply send us a message and we will get back to you within a few hours at most.

All coupon codes must be used during checkout and will not be accepted after the order is placed. The only exception is if you would like to take advantage of local pickup in the Ottawa area. In this case we will refund the shipping fees to you.

+ IS THERE ANYTHING I CAN'T RETURN?

Yes. Because of hygienic reasons, all earrings are non-refundable. Even if you've not worn the product, we do not accept returns on earrings. If you're unsure about a pair of earrings, please feel free to ask us questions about the item before making the purchase.

We also do not accept returns on custom-made items.