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SAMnSUE's Shop Announcement

PLEASE DO NOT SHIP ANYTHING AT THIS TIME. CONTACT US FOR DETAILS BEFORE MAKING ANY SHIPMENTS FOR REPAIRS OR RETURNS.

RETURN SHIPPING UPDATE: Starting 7/20/2015 Please do not ship any returns to the address, please contact us before any shipping that needs to arrive to us for information.

COMMUNICATION UPDATE: We are receiving a hundred messages a day at this time. Unfortunately, we are unable to take any custom orders at this time and if you do not receive a response, it can take days. Please be sure of your order before placing it as we cannot make any changes after the order is placed. If you do need changes, it may take a few days before we can review your message as we are receiving an overload. They also include spam messages that we cannot control. Please review the item's description carefully before asking a question. Thank you and we appreciate your patience.

Messaging UPDATE: As our designs become more and more popular, our orders are a bit overwhelming. We do need to take care of orders primarily so there may be a delay in messaging and communication. Please do not be worried if it takes us a few business days to respond. If it is urgent, feel free to send a second message. We are still the original Sam and Sue husband and wife team so please bear with us as we take care of our orders and messages the best we can :)

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Welcome to Sam N Sue Jewelry Designs. Please take your time to browse through my shop as there is plenty of designs to choose from. If you don't see what you like, please feel free to contact me and we can work on creating a custom piece of your dreams :)

I apologize in advance for any delays in communication and orders. I will definitely try my best for you. We are still a small "mom and pop" type business and have so many requests. We remain a small business and have not hired additional help yet so please bare with us. This is the very main reason are prices are so low. We, for one, don't have a physical store which can cost quite high in the retail aspect and because we answer all questions and take care of all orders by ourselves. So you may find it days before we are able to respond to your questions and we may pass our six to eight week processing time by a couple of weeks. If we find processing time to be overwhelming, we may increase prices in thee future but at this time, we will continue to offer low prices.

Happy Shopping!

MAIN BUSINESS HOURS:

Monday through Friday 9 am to 6 pm HAWAII-ALEUTIAN TIME ZONE

These business hours include: studio time, shipping time, messaging time (although most responding to questions happen later in the evening as well), photography time, designing time...

We post videos of our designs on instagram. Follow us @samNsuejewelry

This shop accepts Etsy Gift Cards.