samvnz

Slow Water Studio

samvnz is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

samvnz is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 17, 2011
Hi, thanks for your interest in my items. All my goodies are treated with the greatest care as is my packaging and shipping so they will arrive safe and sound to you in great time. I always hope that you enjoy the pieces as much as I love making them.

Accepted payment methods

Paypal
Returns and exchanges
Please contact us for any missing or damaged items. We will process a claim & or investigation with the postal service and refund, replace or exchange depending on the problem. It may take up to 7 days for the investigation by nz post to be completed. We will contact you and keep you up to date throughout.
Payment
I accept payment through paypal and payment is required within 3 days of order.
Shipping
Shipping is via NZ air mail postage.
Depending where you are in the world delivery times will vary from 3-7 days.
Additional Insurance or registered tracked post is optional on all shipping but you will need to request this before payment is made.
Additional policies and FAQs
I welcome requests and am happy to make to order for you if you are looking for something special, different or original.