My packaging consists only of paper-based materials that may be recycled, recyclable, compostable or reusable. Instead of plastic, items are usually wrapped in tissue paper and sealed with washi tape, when needed.

Orders within Australia have the following options, depending on the item:

🐌 ✉️ Letter (Untracked) - The default for most of our products (flat items). Items will be sent in an envelope via normal letter mail.
To add Tracking, you can upgrade to our Standard Parcel option at checkout. Please upgrade if you have ordered more than TWO of any of the following: washi tape rolls, note pads

🦅 📦 Standard Parcel (Tracked) - The default for bulky items and highly recommended, especially for larger orders. Items will be sent in a hand-decorated box for high protection.

All orders are shipped from Sydney AU, via Australia Post or Sendle.

Orders outside Australia have the following options, depending on the item:

🐌 ✉️ Letter (Untracked) - The default for some of our products (eg. sticker sheets, washi samples). Items will be sent via normal letter mail. To add Tracking, at least one bulky item must be in your order.

🦅📦 Standard Parcel (Tracked) - The default for bulky items and highly recommended. Items will be sent in a hand-decorated box for high protection.

I currently have only this set up for some countries - feel free to contact me, before ordering, if your location isn’t available. More options may be on our official site: sandoandfriends.com

To check for disruptions or restrictions to your country, please go to: auspost.com.au/service-updates

While I don’t offer special gift wrapping, all orders come neatly wrapped in tissue paper.

If you’re sending straight to your friend’s address as a present, I can leave a handwritten message for them, on my usual thank you card or inside the box lid (only tracked orders come in a box). To do this, add a note when placing your order with your message.

I also like to decorate shipping envelopes and boxes with a drawing or two. I can theme these drawings around birthdays, inside jokes, memes, etc. Just let me know your idea in your order notes!

Thank you for your interest! Please send me an email if you’d like to request a custom order, designs or commission. Whatever your ideas, let me know and I’ll see if we can help!

sandoandfriends@gmail.com