Shop policies
Print Marketing
This includes logos, brochures, business cards, letterhead, postcards, and basically anything that is not a website. The client receives:
- 3 revisions on the selected concept
*You can review my client feedback as I do not need more than 3 revisions to arrive at your ideal deliverable.
Web Sites
Web site requests vary but I work on a per page basis and offer 1 revision per page. The reason I cannot offer more than 1 is web design is quite technical and very time consuming. However, as I noted above, per my client feedback, I do not need more than 1 revision to arrive at an excellent finished product.
Accepted payment methods
Returns and exchanges
An entire full refund cannot be honored unless requested prior to receiving the initial concepts. This is due principally to the time invested on my part. With both logos and websites you have ample opportunity to request changes as part of the packages I offer, so if you are not happy with the initial concepts you have the freedom to communicate what you do not like, and I will make the requisite changes.
If I do not hear back from you within one month after delivering any deliverables within the logo or website packages I offer, I will assume you are fine with the designs to date.
These shop policies thankfully rarely come into play as I have had some fantastic working relationships here on Etsy. I look forward to the same with you.