Eccentrically Gorgeous Jewelry
sandrandan's Shop Policies
Welcome! I enjoy trying new techniques and designs, and so end up with this kind of variety. Also, I try to have a nice range of jewelry and prices, so that there's something for almost everyone.
I accept PayPal and Credit Cards (through Etsy's direct checkout) only. When the "Other Payment" option is available, it is for use with gift certificates only. If the Other payment option is used without a gift certificate, I will send you a PayPal invoice with payment expected within 24 hours.
Please note: Ohio residents will be charged a 6.75% sales tax through PayPal
Unless requested otherwise, everything is shipped via US Postal Service first class mail. I know how hard it is to wait for an internet purchase to arrive, so I do my best to ship everything as quickly as possible after payment is received; usually within two days.
For my international customers - I value you all very much, but please do not ask me to falsify the custom form by marking it as a gift or changing the item value. It will be marked correctly with the price that you paid and an invoice will be included in the package. Thank you for your consideration.
I will ship your items using the Unites States Postal Service First Class International shipping. Please contact us if you want extra services such as insurance or tracking, but note that the extra costs for these services will be paid by the buyer.
Please be aware your country may charge additional customs duty and/or import taxes. As the seller I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.
Refunds and Exchanges
Please contact me immediately if there are any problems with your purchase and I will do my best to work with you on a mutually satisfying solution.
If you receive an item and just plain don't like it, please contact me and we will work out an exchange or refund. You will be responsible for returning the original item to me undamaged and for the cost of shipping both ways. Returns must be made (i.e., the package must be postmarked) within seven days of receipt.
I expect my items to last through normal wear, so please contact me immediately if a flaw causes a piece to break, and again, I will work with you to find a mutually satisfactory solution.
Additional Policies and FAQs
I live and work in a smoke-free home.
Custom orders are welcome. I am also able to make multiples of many of my items, so please ask if you're interested.
Last Updated August 6, 2012