Accepted payment methods
Returns and exchanges
Money Orders are also accepted. Please email me your order and I will send you an invoice and payment instructions.
No personal checks please.
I do not ship until the method of payment clears.
I will hold a piece for 5 days at your request. Please be very detailed in your request as to what piece you are interested in and when you will be paying.
Domestic: I ship using USPS priority mail. It does NOT include delivery confirmation or insurance. If you would like to purchase these, please contact me and I will send you an invoice to cover the charges. If you would like your order shipped in a different manner simply send me an email and we will get your item shipped your way. Express and First Class shipping options are available by request only.
International: I ship via USPS First Class. Shipping is $10.00 to Canada, $15.00 everywhere else. International orders over $200 will be required to purchase insurance and tracking via express mail, which can be $25-35. Buyer assumes all responsibility for duty tariff or VAT fees incurred by their country. Please be aware that First Class shipping can take up to 4 weeks or more to arrive. Most packages do not take that long; most get delivered in less than 10 days. If you require expedited international shipping send me email and we can come to some arrangement for you. If you would like your order shipped in a different manner simply send me an email and we will get your item shipped your way.
Gifts: Please let me know in the notes of your order if you would like your item gift wrapped and to what address the gift will be sent.
I'm always happy to make customized notes for gift purchases- just ask.
I always ship with plenty of tissue paper to make sure your items arrive to you safely. I am not responsible for items lost or damaged in shipping.
Additional policies and FAQs
Grommets - I will remove the grommets on the beads or change the type of metal used upon request.
Custom orders - I gladly accept custom orders though be aware the painting and dipping cycle is long and is done in large batches so I cannot take custom orders at this time for less that US $150.00. Contact me through, if I am coming up to another dip I might be able to include your item; it is often a matter of timing. Please see my custom order page for more information.
All of my pieces are one of a kind and I cannot duplicate any piece. When it is sold, that is the only one there is.
If you have any questions, just let me know. I always enjoy hearing from you!
Thank you for helping make the online transaction a smooth and happy one!