SantezStoYries

Miniature doll shop Every thing has a Story...

SantezStoYries is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SantezStoYries is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 28, 2022

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Hi everyone! I don' t want to write much about me or my philosophy. What's really essential: Yes I live in Russia and we will talk a bit more about the shipment. And No Russia is not so far and you can enjoy your things from my shop very soon!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Once you have paid - I (produce) send as soon as possible. As I am one woman operation I may send it in one two or three days. Due to weekends- could be more, especially in case if the order is big. If you need it quickly, write me that this is urgent and I will try my best!
Please, make sure that you inform me about any URGENCY. Most time the dolls arrive quickly, but if you order for someone's Birthday, better do it in advance, or convo me for a better time calculations.
Thank you for understanding!



You can pay without a Paypal account with your credit card.
How to do that?
Just choose the option 'Paypal' and then find the option 'pay by credit card'.
Your payment will be processed by PayPal only and you DON'T need to nave PayPal account!

Shipping

So, this is where we stop for a while. There are two ways I send you your package.
One, russian post. Usually takes 10 days -2 weeks, but may take long during vacations (esp. Christmas).
Two. If urgency is more important than the cost, I can use DHL, Pony Express or EMC. The cost, as far as I know, is about 35$. Write me if you want to go this way and I will make a special, re-calculated listing for you.

And PLEASE DO NOT WORRY ABOUT CUSTOMS DUE TO POLITICS! Art is so far from the politics and dolls will come to you soon!


Due to political situation may take a little longer.

Additional policies and FAQs

Please make sure you agree with the information above and hopefully you will enjoy the wonderful tiny creatures I am happy to make for you!