saplanetamigurumi is taking a short break
Karen on Jul 31, 20181 out of 5 stars
If you don't have an Iphone or a drop box, don't order. Can not down load pattern. You have to answer close to 50, I am not a robot questions and still can not get pattern. I think it was a rip off
Lis responded on Aug 1, 2018
We provided two ways to retrieve the order, and it's all stated clearly on the convo and email. 1. An email containing the PDF file is sent to the buyer (buyers are reminded to check their spam/junk folder) 2. A download link is provided if buyer has set an attachment limit or simply prefer to download to another device. Karen fails to read the instruction nor wait for our response to her enquiry before leaving an unjust feedback. We will not tolerate accusation of ageism.
Lynn on Jun 14, 20185 out of 5 stars
These instructions were perfect! My dolls came out exactly like the picture. The only difference was that I bought silk flowers for the bouquet and headpiece. The bride and groom loved them! The extra bonus was that the couple's hair styles matched these dolls! Thanks for this pattern, it's perfect!
Michelle on May 30, 20175 out of 5 stars
very cute dolls thank you
donna on May 25, 20171 out of 5 stars
The pattern is password protected. Everytime you open it you have to enter your email. So anoying. She scts like its top se ret. Will not buy from this dhop again.
Lis responded on Jun 1, 2017
We have been transparent about that in our shop policy and FAQ; we are not sorry that we are protecting our intellectual property. We issue cease and desist order on regular basis for copyright infringement.
Michelle on Nov 12, 20161 out of 5 stars
Trying to download instructions for this pattern was frustrating. I did not appreciate a time limit to download or having to pay a reload fee to get the pattern I had already purchased. The instructions were okay, you have to understand crochet abbreviations to follow. As cute as the product is, I would not purchase another pattern unless the download process changes.
The Girl in Her Private Playground
SAPLANET ORIGINALS™ is the brainchild of Lis, and it is the perfect playground for a girl who refuses to grow up.
Lis creates an unlimited space in her mind to allow the gifted child in herself play quietly, insanely, creatively, and anything imaginable and unimaginable. While social communication poses a challenge, she best expresses herself through creativity based on a myriad of artistic interests.
Lis' training in various other professions includes Business Management, major in Human Resources; Counseling, Professional Supervisory in Retail; Professional Secretarial Diploma, Specialist Diploma in Psychology (Early Childhood Psychology). However, she found having her crafting business; Simple Arts Planet (SAPLANET) to be her favorite full-time job.
The crafting business is far beyond being just a job. Lis can be socially awkward, so her works are her way of communicating with the world. Lis has just completed her Bachelor degree in psychology in July 2018, a learning journey that is enriched by her overseas studies in Perth (Australia), and Odense (Denmark).
Presently, we operate strictly as an eCommerce merchant, which allows us to showcase our quality products on an international platform. We do not have a brick & mortar shop.
Our products are mainly handcrafted items, and each prides with sincerity and effort. As we expand, we realized that it's essential to offer the same supplies we are using to make the dolls and toys since we design and provide the ePatterns for sale too. It is our aim to becoming the one-stop venue for buyers to shop for all essential needs to make the amigurumi toys and other crochet products from our patterns.
SAPLANET ORIGINALS™, handcrafting simple joy, every day.
Simple Arts Planet (SAPLANET) is an online venue retailing original Amigurumi crochet patterns and other crochet crafts.
Owner, Maker, Designer, Everything
I am a girl trapped in a woman’s body. With my special interests, I create a magical playground whereby that inner child comes out to play and brings imagination to life. I aspire to inspire!
Customs and import taxes
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
When will I get my patterns?
Although we have enabled digital download option, all patterns will be uploaded on a cloud server outside of Etsy and the download link will be provided to you within 48 hours (usually sooner) of the transaction.
1. A copy of the pattern in PDF format will be sent to you through your email address registered on Etsy within 24-48 hours; please check your junk/spam folder.
2. A separate download link will also be provided to you in case you need to download the pattern (i.e. your email client does not allow big attachment files to be sent through email etc.). The download link will expire in 5 days.
Why doesn't saplanetamigurumi allows immediate download like other sellers?
As a measure of anti-piracy and intellectual property protection, all patterns are licensed and recorded in a license registry. Therefore we have to process each file individually.
How long do I have before the download link expires?
All files are kept in the cloud server for 5 days before the link expires. It is important that buyers download the files and save copies of the licensed pattern in local hard drive and/or external storage. We do not keep copies of your purchased patterns after 6 months period.
What is reactivation link?
After your download link expires, we move your patterns to a secure server for 6 months. If you lose your copy, you can purchase the reactivation link by providing us with your order number and date of purchase, and we will provide a new download link which will last 5 days. Reactivation link is only available to orders within 6 months from date of purchase.