SarahFurever

Exquisitely Handcrafted Dog Accessories

London, United Kingdom

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Thank you for taking time to visit my store – Due to the handmade nature of our products, our current processing time is 1-2 weeks time. Custom size welcome, please drop me a message for bespoke sizes.

Announcement

Last updated on Jan 7, 2021

Thank you for taking time to visit my store – Due to the handmade nature of our products, our current processing time is 1-2 weeks time. Custom size welcome, please drop me a message for bespoke sizes.

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Sarah Furever

Contact shop owner

Sarah Furever

Reviews

Average item review
5 out of 5 stars
(854)
See reviews that mention:
Quality 243 Shipping 75 Customer service 89

About SarahFurever

Sales 4,784
On Etsy since 2019

How it all begins...

Hi every one,

I am Kaman, the creator of Sarah Furever. Sarah Furever grew out of my search for a playful and personalised bandanas for my samoyed (also the boss lady of the brand) Sarah but I couldn't find the pattern I want, so I took it upon myself to make some unique bandanas for her.

When I posted the photos to instagram, we got people asking where did I get these fun bandanas and even got couple of requests to make it for others, so I decide to open this handmade dog accessories store in name of my pawtner in life "Sarah Furever".

All of our pet accessories are handmade with love in London. If you have any queries, drop us an email at  Sarahfureveruk@gmail.com, we will get back to you within 48 hours.

Best,
Sarah and Kaman

Shop members

  • Sarah Pupp

    Owner, Chief Pawsome Officer

  • Kaman

    Hooman Assistant

Shop policies

More information

Last updated on May 29, 2021
Frequently asked questions
How long it takes to arrive in the USA

All of our USA parcels are shipped with Royal Mail International Tracked and Signed. It usually takes 1-3 weeks to arrive.

Please bear in mind that our processing time is between 5 – 7 working days, Once the parcel is dispatched, you will receive a unique tracking number, please trace the journey at royalmail.com.

How long it takes for my order to be ready for delivery

All our products are handmade to order from start to finish in my homey studio in London. Our current processing time is around 1-2 weeks.

What is your returns policy?

We hope you are delighted with your purchase. However, should you wish to return your purchase you will receive a refund when returning your order within 30 days upon receipt of purchase.

All orders returned in full within the first 14 days after receipt of purchase will have the delivery charge refunded but not the postage on returns. If you paid for upgraded shipping ,only the standard postage will be refunded.

To obtain a full refund please return the goods in the original condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

How to return?

Contact us within 14 days of delivery and dispatch items back within 30 days of delivery.

It is entirely your choice which postal service to use when returning your order. However, we recommend a recorded delivery service for your protection and to obtain proof of postage. Unfortunately, we cannot reimburse goods lost in transit.

My package is marked delivered, but I don't have it! Can I get a refund?

It is the buyer's responsibility to provide a secure delivery location. Unfortunately, if the package is marked as delivered, refunds will not available. Please check with your neighbours or local post office and/or file a police report in case this happens.