SarahTilsley

Privacy Policy for Sarah Tilsley's Etsy Shop

Based in the UK and selling on Etsy, Sarah Tilsley specializes in digital resources and templates for spiritual business owners, offering our products worldwide. With our business expanding, we've embraced third-party services for delivery and use cloud-based solutions to manage our buyers' information securely.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, payment details, and the specifics of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:
- to provide my services, fulfill your order, and provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time;
- if necessary to comply with legal obligations or in connection with a legal claim, such as retaining information about your purchases as required by tax law;
- as necessary for my legitimate interests, provided those legitimate interests are not overridden by your rights or interests.

Information Sharing and Disclosure

Information about my customers is crucial to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: As needed to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service Providers: Trusted third parties to perform functions and provide services to my shop, such as delivery companies. Your personal information will be shared with these third parties, but only to the extent necessary to perform these services.
- Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with Laws: I may collect, use, retain, and share your information if necessary to respond to legal process or government requests; enforce my agreements, terms, and policies; prevent illegal activity, and protect the rights of my customers or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services as described in this Privacy Policy. However, I may also need to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. Generally, I keep your data for 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. For these transfers, I rely on Privacy Shield as the legal basis.

Your Rights

If you reside in certain territories, including the EU, you have rights in relation to your personal information. These include the right to access, change, restrict, delete, or object to my use of your information. If you have any concerns or wish to exercise your rights, please contact me at hello@sarahtilsley.com.

Contact Me

For purposes of EU data protection law, I, Sarah Tilsley, am the data controller of your personal information. If you have any questions or concerns, you can contact me at hello@sarahtilsley.com.