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Shop policies

Last updated on November 23, 2017
Hi! I'm Sara the person behind all of these creations. I do accept custom orders and will give an estimated turn around time and price. I can knit many other hats that have not been listed. If you check out my fanpage you can see some of my past items.
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I do accept returns and will refund your monies when the items are returned to me. All items must be returned in the same condition they were received.
I expect Paypal payments to be made within 24 hours. If you are paying by money order I expect to receive payment with in a week.
I ship within three days of payment or when the item is completed. All orders in the USA ship first class with delivery confirmation. All international orders do not ship with confirmation. If this is a service you would like let me know and I can adjust the shipping charges to include it.
If you would like to purchase insurance for your item please send me a convo and I will adjust the listing. Insurance will protect you from item that get lost in mail.
Any overages of more than $1.00 will be refunded.
If you would like priority shipping please convo me.
Additional policies and FAQs
As with anything you give your children please watch that they do not put any of my products in their mouth. I will not be held responsible for this.
Also please keep in mind that monitors vary so colors may appear differently on each one.