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Sassaby's Shop Announcement

Welcome to Sassaby Parties! We have a fabulous selection of editable & printable party Invitations, Decorations, Posters, Party Banners & more.
All our Products are INSTANT DOWNLOAD, so all you need to do is Purchase, Edit & Print...It's that Easy!

Sassaby's Shop Policies

Welcome

Welcome to Sassaby - Editable & Printable Parties.

We specialise in Do-it-Yourself Digital Files that you Edit & Print yourself for themed Birthday Parties, Baby Showers or any occasion. Simply Download, Edit & Print...It's that Easy!

Payment

➤ Sassaby is Located in AUSTRALIA. Any Messages or Emails will be answered between 8am - 8pm AEST {UTC/GMT +10 hours}

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Sassaby only accepts payments via PAYPAL.


**IMPORTANT MESSAGE** As of 1st January, 2015 significant changes to European Commission rules related to the Value Added Tax (VAT) state that residents of the EU, UK and IRELAND will now be charged Value Added Tax (VAT) on all Digital items sold.
We apologise for the inconvenience.


By making your Purchase with Sassaby, you are agreeing to the following terms:

- that you have completely read and understood the information provided in the Product Listing, and if not, that you have contacted us with any questions regarding the nature of our products (ie. That the majority of our products are Do-it-Yourself Editable PDF files.)

- to acknowledge and read all instructions provided by Sassaby via Product Listings, Emails and the information on the Product Download Page.

- to contact Sassaby with any questions via Etsy Conversation or email to info [!at] sassaby.com.au if you have any issues or need any assistance

- that you have access to Adobe Acrobat Reader XI (version 11), and if you do not have it, you have the means to download it from www.get.adobe.com/reader or use another computer that does have this free software.

- that you have the required Computer to run Adobe Acrobat Reader XI - a PC computer running Windows XP, Windows 7 or 8, or a MAC Computer running Mac OS X v10.6.4 (Snow Leopard) or higher (v10.7 (Lion) or v10.8 (Mountain Lion).

- that you understand that Adobe Acrobat Reader XI (Version 11) is NOT compatible with Windows Vista.

- that you understand that using an earlier version of Adobe Acrobat Reader may result in display issues and removes the ability to Save your edited files.

- that you understand that earlier operating systems of MAC computers (earlier than OS X 10.6) cannot download Adobe Acrobat Reader XI, and can only run version 10, which may result in issues as stated above.

Sassaby takes no responsibility for purchases which have been made without completely reading/understanding the product description, editable features or computer system requirements.

If you have questions or are unsure about how our products work/how to use the editable features etc. we expect you to contact us with your questions PRIOR to making a purchase.

Shipping

Sassaby Printable Products are sold in Digital .jpg or .pdf format ONLY. Your files will be delivered to you via links that you download to your computer.

●๋� IMPORTANT �●๋ Sassaby is currently using 2 Instant Download systems - Etsy & CraftHub.

If some of your purchased Instant Download products are NOT LISTED on your Etsy account, please refer to the INSTRUCTIONS on your ETSY RECEIPT about how to download these items from the CraftHub system.

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*INSTANT* Digital Files are sent to your ETSY EMAIL ADDRESS within minutes after your Payment is received.

IF YOU HAVE NOT RECEIVED YOUR EMAIL WITHIN 10 MINUTES...

1. Please check your JUNK MAIL -or- if it is not there, make sure you are checking your ETSY EMAIL ADDRESS.

2. Go to http://etsy.crafthub.me/orders
Enter your ETSY EMAIL ADDRESS and Purchase Order number (found on your Etsy Receipt), and you will be directed to your Product Download page.


**PLEASE NOTE: Your Sassaby Digital Download Links are valid for 3 Download Attempts Only.
It is best to Download and Save your Purchased Files to your Computer Hard Drive ASAP to avoid disappointment or last minute issues before your event.

Refunds and Exchanges

Unfortunately we CANNOT offer refunds for Sassaby Products - due to the Digital Format of the Product, it is impossible to Return/Refund the Goods.

Please choose carefully and Feel Free to ask us Any Questions PRIOR to making your Purchase to avoid Disappointment!

Additional Policies and FAQs

➤ Sassaby is Located in AUSTRALIA. Any Messages or Emails will be answered between 8am - 8pm AEST {UTC/GMT +10 hours}

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{CUSTOM DESIGN PRODUCTS}

We can custom design Invitations, or Collections, Ready to Print with your own Text, Colour Scheme or Alterations.

We have a Set Pricelist for Custom Design Items to give you an idea of what to expect.

All Prices in the Pricelist below are an Additional Charge which must be added to the Original Item Price by adding a Custom Design Fee.

Example: You wish to purchase an Invitation but want the colours changed to your own preferred colour scheme - Cost: Invitation @ $11.95 plus the $5 Custom Design Fee Total $16.95 Please then contact us for more information.


**CUSTOM DESIGN PRICE LIST** (All Prices Quoted are in US$)

Customised Text for Existing Invitation......................................+$5.00

Custom Colours for Single Item.....................................+$5.00
{such as Invitation, Party Labels, Party Banner, Party Sign etc}

Custom Colours and/or Design altered on an Existing Sassaby Invitation/Item........+$10.00

Custom Colours and/or Design altered for an Existing Sassaby Collection.......+$20.00

Resize Item(s) of an Existing Sassaby Design...........................+$10.00
{ie. Enlarging Welcome Sign from 8x11inches to 16x20 inches}

Custom Size & Colours for an Existing Sassaby Item.................+$25.00
{ie. Resizing Invitation & Changing colours, Enlarging Carnival Signs from 8x11inches to 16x20 inches & changing colours}


If you have any questions regarding Custom Designs, or wish to make a purchase please Contact Us.

Seller Information

Sassaby HQ is located in Queensland, Australia and operates on UTC+10 hours.

Please understand that some enquiries or issues cannot be answered immediately due to the significant time difference between the USA. (ie. 10am in Los Angeles CA is 3am in Australia)
It is for this reason also, that we do not offer 'Rush Orders'.

Last Updated January 9, 2015