SassafrasHome

Sassafras Home

SassafrasHome is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SassafrasHome is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 1, 2018
Welcome and thank you for shopping my Etsy store. My mission is to fulfill your desire to have beautifully created items for your home. Customer satisfaction is my #1 priority, therefore I'm committed to working with you to make sure you have a positive experience at Sassafrass Home. Custom sizes for many items are available. Your purchases are all hand-crafted by me in a smoke-free, pet-free studio.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are not 100% satisfied with your order, please contact me within 5 days of receipt for a refund or exchange. Buyer is responsible for all shipping charges on returns and exchanges.

Due to the uniqueness of custom and personalized orders, all sales on these items are final and are not eligible for refunds or exchanges.
Payment
Sassafras Home accepts Credit Card and Paypal transactions. You do not have to have a Paypal account to use this payment service. Paypal will accept your credit or debit card for payment.
Shipping
Your order will ship from Sassafras Home within 7-14 days of receipt of payment. Most orders ship via USPS Priority Mail and will be accompanied by a tracking confirmation number for your inquiry. Sassafras Home is not responsible for any lost or damaged packages once they leave my care.