SassyandChicFabrics

Announcement    ALL ORDERS ARE SHIPPED IN 1-2 DAYS
Before placing your order, please read the shop rules listed below.
Once you place an order in my shop, you acknowledge that you read, understood and accepted these rules below.

SHIPPING RATES
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FREE SHIPPING OVER $95
All orders are shipped with United States Postal Office ONLY.
I DO NOT USE UPS, FEDEX or any other shipper. I do offer shipping upgrades to Priority Mail and Express Mail in your cart.

Standard Shipping = First Class Mail shipping for $4.95 Flat Rate and can take anywhere from 4 days to 2 weeks to deliver due to the holidays
Orders with Priority Mail shipping upgrade ship the same day and can take 2-4 days to deliver
(You save $3 in shipping INSTANTLY and FREE UPGRADE to Priority Mail shipping when you purchase 3 or more yards of most fabrics (excluded very lightweight fabrics), because it costs $9 to ship more than 3 yards of fabric, and you only pay $4.95 flat rate for shipping)

LOCAL DELIVERY
If you live in Gilbert, Arizona or nearby and want to pick up your package in person, let me know before shopping. I go to the Post Office every day at 4:30PM and I can meet you then to hand you the package and I have a code you can use so you don't have to pay for shipping.

CANADA CUSTOMERS

PLEASE LIMIT YOUR PURCHASE TO 11 YARDS OF FABRIC OR YOUR SHIPPING COST WILL DOUBLE IN PRICE!
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If you purchase less than 5 yards of fabric, I will contact you with cheaper shipping options. If you purchase more than 11 yards, I will contact you to pay for the difference in shipping. Please be advised that if you purchase more than 11 yards, shipping will almost double in cost.
CUSTOM TAXES are buyer's responsibility!
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Shipping rates to Canada (in US Dollars)
1 yard = $14.50 shipping cost with First Class Mail 3-4 weeks = will refund the shipping difference
2-4 yards = $21 shipping cost with First Class Mail 3-4 weeks = will refund the shipping difference
5-11 yards = AS IS, $28.50 shipping cost with Priority Mail 1-2 weeks


AUSTRALIA AND JAPAN CUSTOMERS

PLEASE LIMIT YOUR PURCHASE TO 11 YARDS OF FABRIC OR YOUR SHIPPING COST WILL DOUBLE IN PRICE!
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If you purchase
1 yard of fabric or less = $17 with First Class Mail (2-4 weeks)
2-4 yards = $28 First Class Mail (2-4 weeks)
5-11 yards. = $39 with Priority Mail (7-10 days)
11-40 yards = $50-$80
Australia Customers: Custom Taxes are collected by Etsy directly when you place your order and they will pay these taxes for you, you will not pay any more taxes when you receive your order

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ORDER CANCELATION
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I do accept order cancellations only within 2 hours after placing your order. Once the order has shipped, there's nothing I can do.
You can refuse the package once it is delivered, put it back in your mailbox and write "refused" on the label, I will refund you the cost of the fabrics less the shipping charge once I receive the package.

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DO YOU FUSSY-CUT THE FABRICS?
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I DO NOT FUSSY-CUT the fabrics, so please make sure you order enough fabric if you need to fussy cut the fabric for your project!
I cut the fabric straight out from the bolt - as it comes - and I try to line up the sides of the fabric as close as possible then cut the length you purchased.
I only fussy-cut panels and fabrics that have stripes or patterns that can be easily fussy-cut.

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CAN I WASH THE FABRIC?
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The majority of the fabric in the store is 100% cotton, which shrinks!
To minimize shrinkage, we recommend to machine wash the fabric in cold water with like colors, gentle cycle, use only non-chlorine bleach and tumble dry low temperature or line dry to maintain color and size.
Warm iron if needed.
Please keep in mind that this is 100% cotton fabric that will shrink A LOT if you wash it with hot water or dry it on high heat!

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CAN I VISIT YOUR SHOP? CAN I PICK UP MY FABRIC IN PERSON?
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Sassy Fabrics is an Internet store only. We do not have a traditional brick and mortar store. If you live in Gilbert AZ or nearby, I do offer the possibility to come to the Post Office in Gilbert to pick up your fabric in person, so you don't have to pay shipping.
Please contact me for details if you want to pick up your fabric.

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CAN I GET A SWATCH?
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We do not offer free fabric swatches. sorry BUT I do offer swatches for $4.95 flat fee

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CAN I RETURN A FABRIC?
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If you are not happy with your fabric for any reason whatsoever, please return it within 14 days of receiving your order. I will refund your money back less shipping charges within 24 hours of receiving your return.
***If you received free shipping, the cost of shipping the package to you will be deducted from your refund total. If you purchased more than 3yards of fabric, you received a $3 shipping discount, and the $3 will be deducted from your refund.
I will not accept returns 14 days past the delivery date, no exceptions. I consider the fabric to be used once the 2 weeks return grace period has passed.
Items must be returned back to me in the same condition as they were received, so please treat the fabric with care. Please note that fabrics which are cut, washed, altered or returned in an un-sellable condition are not eligible for a refund or exchange. Un-sellable condition is described as, but not limited to, fabrics that are dirty, wrinkled, contaminated with animal or human hair, exude a smell of smoke or another pungent odor. If a returned fabric arrives in un-sellable condition, the refund will not be processed, and I will notify you by email.
Return address:
Sassy Fabrics
PO Box 594
Gilbert, AZ, 85299

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LOST PACKAGES
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Before contacting me, please check your email.
When your order is shipped, you receive an email from my shop with estimated delivery date and tracking number. It is your responsibility to track your package and check your mailbox on the delivery date.

What to do if your package shows as delivered but you can't find it.

Verify the shipping address
Look for a notice of attempted delivery
Look around the delivery location for your package, some envelopes/boxes will be left on your porch
See if someone else accepted the delivery, your neighbor or another family member.
99% of missing packages are delivered to your neighbor. Please ask your neighbor if they have your package first. I understand that this is a drag in these COVID times but it's not my fault either if your package is delivered to your next-door neighbor. This is the first thing I suggest if you contact me.

Once a package is confirmed as delivered by the Post Office and the tracking number shows that the package was delivered, ETSY stores are not responsible for replacement if a package is stolen from your mailbox, front your front porch or delivered to your next-door neighbor.
Please contact your neighbor, your mailman or your local post office to resolve this issue.
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Thank you for shopping at Sassy and Chic Fabrics!