SassyCat

Promotional Products & Graphics for Your Etsy Shop!

Wolcott, Connecticut · 709 Sales

SassyCat

Promotional Products & Graphics for Your Etsy Shop!

Wolcott, Connecticut 709 Sales On Etsy since 2007

0 out of 5 stars
(584)

Shop owner

SassyCat

Contact

SassyCat is taking a short break

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Note from shop owner June 2011 -- I'm moving! :) The shop has been placed on vacation for the duration of my move. It will hopefully re-open sometime late July/early August. In the meantime, I may take orders on a case-by-case basis, especially from past customers. Please send me an Etsy convo or email to sassycatgraphics [!at] gmail.com, and I'll get back to you as soon as possible. Thanks!

Note from shop owner

Last updated on Jun 8, 2011

June 2011 -- I'm moving! :) The shop has been placed on vacation for the duration of my move. It will hopefully re-open sometime late July/early August. In the meantime, I may take orders on a case-by-case basis, especially from past customers. Please send me an Etsy convo or email to sassycatgraphics [!at] gmail.com, and I'll get back to you as soon as possible. Thanks!

SassyCat

Contact shop owner

SassyCat

Reviews

No reviews in the last year

Anonymous on Aug 15, 2011

3 out of 5 stars

These matchbooks are gorgeous. Unfortunately, despite ordering them with two month's notice, they did not arrive in time for my scheduled event. I'm torn - I might use them again just because the books are so, so lovely. But leave LOTS of time for design and delivery.

Anonymous on May 16, 2011

5 out of 5 stars

just gorgeous, fast post thank you.

Anonymous on Apr 27, 2011

1 out of 5 stars

Seller doesn't return emails. Have heard nothing on the whereabouts of my order.

Anonymous on Apr 27, 2011

1 out of 5 stars

Anonymous on Apr 27, 2011

1 out of 5 stars
View all 584 reviews

Shop policies

Last updated on February 3, 2011
Thank you for visting my shop!

After your order is received I will email you a proof of your item(s) for you to approve. Once you give me approval, nothing can be changed and your order will be completed and mailed or emailed to you.

- Premade Banner and Avatar proofs will be emailed to you within 48 hours of payment (unless otherwise noted).
- Time for any custom graphic design items will vary depending on the number of open orders I have, but it will take no more than 2 weeks for you to get your first proof.
- For all printed products, you will get a proof within 3 days (unless otherwise noted in the shop announcements). Approval is needed before I can print so that I can be sure you are satisfied.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
Payment is required within 3 days of purchase. If you need more time or there are any issues, please send me a message to let me know so that I don't assume the worst. :)

I prefer Paypal and credit card payments, but I also accept checks and money orders. If you choose to pay by check or money order, just note that I will not start working on your order until I receive it and it clears. Also, you do not need to sign up for an actual Paypal account to pay by credit card through Paypal.
Shipping
All packages sent to US addresses are shipped via USPS First Class Mail with Delivery Confirmation. Insurance is optional and you can contact me for more info.

International packages are sent via First Class International Mail. No Delivery Confirmation is available with this service. If you would like delivery confirmation, please contact me for a quote on the shipping charges.

I am not responsible for any errors made by the postal service, including lost packages, late deliveries, damaged packages, etc. I do my best to insure that your items are packaged safely and arrive safely.
Refunds and Exchanges
Because of the custom nature of my items, I do not give refunds. However, if you are not satisfied with your item, please contact me and I will be happy to work something out. I want all of my customers to be happy and satisfied with their orders! :)
Additional policies and FAQs
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Custom Orders:
*******************
Of course just about all of my items are custom items. However, if there is something specific that you're looking for that isn't in my shop, just send me a message and I can try to help you out! I welcome all custom requests!

If you would like more than one set of any item listed, contact me and I can make a custom listing for you!