sassymermaids

Sassy Mermaid's Boutique

Summerdale, Alabama 156 Sales On Etsy since 2010

0 out of 5 stars (99)

sassymermaids

Sassy Mermaid's Boutique

Summerdale, Alabama | 156 Sales

Shop owner

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sassymermaids is taking a short break

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Note from shop owner Catching up on orders will be back soon:)!!

Note from shop owner

Last updated on Dec 10, 2012

Catching up on orders will be back soon:)!!

Emily

Contact shop owner

Emily

Reviews

No reviews in the last year
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shipping 21 customer service 10

Shop policies

Last updated on March 13, 2012
I make all my items in a smoke free pet free sewing studio. All of my fabric is washed and dried before I begin production of any item. This helps ensure fabric is free of defects and shrinkage. Thanks, Em

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
It is very important to me that you be 100% satisfied with your purchase, however due to the nature of my business in which most items are custom made-to-order I do not accept returns.

The exception to this policy is if you receive a defective item or I made a mistake in processing your order. In which case I ask that you email me within 24 hours of delivery to advise me of the error.
Sizes are listed on my website. If you need sizing on something not listed please contact me. I do not accept returns/exchanges for items that don't fit.

Incorrect Orders Received:


If an item you ordered is received as the incorrect item do to an error on behalf of Sassy Mermaid's, I will resend the correct item and the incorrect item is to be shipped back.


I do not upgrade shipping for replacements.




Please note.


I do not refund shipping charges. No refund is given for lost packages and nonreturnable items returned to us will not be shipped back to the sender nor credited to their account.

Once an item has been shipped it is no longer the responsibility of Sassy Mermaid's. Please note that for any reason due to circumstances beyond my control shipping may be delayed (inclement weather, lost packages, etc.). In the event that a package is delayed for circumstances out of my control refunds will not be issued.

I do not automatically insure packages. If you would like insurance than I would be happy to give you an exact quote. You will be responsible for any insurance charges. Please understand that it is your responsibility to ask for insurance.
Payment
I accept paypal and money orders only. Due to fraud accounts I can not afford to accept personal checks.
Shipping
USPS First Class Rate, Postal Package Rate, Priority Rate will include insurance if you pay extra. I include Delivery Confirmation on all of my items. If you need an item send ASAP you can pay additional fees to get a faster shipping date.
Additional policies and FAQs
Repeat Customers can convo me for custom request no longer taking custom orders at this time. Thank you for understanding, Em