SatsumaStreet

Cross Stitch for a Happy World

Los Angeles, California · 42712 Sales

SatsumaStreet

Cross Stitch for a Happy World

Los Angeles, California 42712 Sales On Etsy since 2013

5 out of 5 stars
(5765)

Shop owner

Jody Rice

Contact

Announcement   Love Satsuma Street? Join the Satsuma Street Stitchers group on FB! ** Instagram: @craftnik ** Home of the ORIGINAL Pretty Little City Series! ** Featured on NPR, Buzzfeed, Better Homes & Gardens, Apartment Therapy, CrossStitcher, Cross Stitch Crazy, Mollie Makes, Disney Baby, and more! ** Please see my FAQs under Policies regarding Custom Orders, Wholesale Orders, and more.

Announcement

Last updated on Mar 20, 2018

Love Satsuma Street? Join the Satsuma Street Stitchers group on FB! ** Instagram: @craftnik ** Home of the ORIGINAL Pretty Little City Series! ** Featured on NPR, Buzzfeed, Better Homes & Gardens, Apartment Therapy, CrossStitcher, Cross Stitch Crazy, Mollie Makes, Disney Baby, and more! ** Please see my FAQs under Policies regarding Custom Orders, Wholesale Orders, and more.

Jody Rice

Contact shop owner

Jody Rice

View all 143 items

Reviews

Average item review
5 out of 5 stars
(5765)
View all 5765 reviews

Updates

Celebrate the beginning of Summer with a dip in a cool mountain lake! My new Alpine chart is 15% off June 21-22 with promo code SUMMER17
Give the stubborn bull in your life a special handmade gift and they will love you forever. My latest zodiac pattern is in the shop...Taurus! taurus
Look who charged right up the mountain, full of energy (and now is probably impatient with everyone else still climbing)...it's Aries! ram My latest zodiac sign is now in the shop!
View all 25 updates

About

Cross Stitch for a Happy World

Satsuma Street is the name of the street I live on, so in case you were wondering, there's that mystery solved.

Satsuma Street is in Los Angeles, where I live with my husband and two goofy cats, and where I quit my exciting and lucrative job in the film industry to become a full-time cross stitch designer. If that sounds crazy to you, just imagine how I feel!

You know how everyone always says if you want to start a business, you should identify a need and then fill it? I thought that was lame advice until I tried it. But it turns out, that's exactly how it works! I felt like there weren't enough interesting, contemporary cross stitch patterns for crafters who want to make something amazing…not just something to occupy their time for a few hours, but something they will love and be proud of for years. So I set out to design some patterns like that, and I drew inspiration from my favorite artists, like Mary Blair and Charley Harper and Alexander Girard, and I just hoped there were people out there who would find them, and love them. And the wonderful thing is, they did find them! And now I feel like we are starting a community of people who don't feel the need anymore to apologize for loving a craft that had become synonymous with grandmas and kitsch. Which are two of my favorite things, honestly, but they really had a monopoly on the cross stitch market.

I hope you are one of those people I wasn't sure existed, and I hope you join our community of stitchers where you can share your love of craft and modern design. If you need me I'll be here, living on Satsuma Street, dreaming up new cross stitch patterns to make you happy.

Shop members

  • Jody Rice

    Owner

    A lifelong needlecraft enthusiast, I've worked as a costume designer, graphic artist, and craft designer for 15 years. I've contributed designs to many craft and sewing books, and taught countless people how to thread a needle and start stitching!

Shop policies

Last updated on October 9, 2017
Welcome to Satsuma Street!

Hi, I'm Jody Rice, the owner and operator of Satsuma Street. I make happy cross stitch patterns so you can fill your life and your home with colorful, beautiful artwork that you make with your own two hands! (All your friends will be super impressed, I promise.)

ABOUT MY DESIGNS
All Satsuma Street patterns are stitched by me or one of my trusted sample stitchers before I make them available for sale. This is important to me, as I find that you can't really tell what a pattern will look like until it's stitched. You can purchase my charts with confidence that they will look great when you finish them!

Can beginners make my projects? You bet! If after purchasing a pattern, you are confused or need help in any way, just ask me! I'm always happy to answer questions, and all my instant downloads come with a page of instructions that explain basic cross stitch techniques. Or, check out one of the many cross-stitch tutorials on youtube!

Digital patterns are either instant downloads or will be sent to you as a PDF file attached to an email within 24 hours of payment. If you do not receive your pattern within 24 hours, please check your spam folder to make sure it didn't end up there. If you still don't have it, just send me a message and I will happily re-send.

COPYRIGHT
All pdf patterns and the designs those patterns are based on are copyright protected and may not be redistributed, reproduced, sold, or shared in any way, shape or form without prior permission from Satsuma Street Inc.

RE-SELLING MY DESIGNS
Digital patterns MAY NOT be resold in any form. This includes selling the digital file AND/OR selling a printed copy of the digital file. Patterns MAY NOT be offered for free in any forum.

I do sell printed versions of my charts to needlework supply shops and websites. Here on Etsy, The Cottage Needle is an authorized seller of my printed charts.

Finished items made from my patterns may not be sold without my permission. Please contact me to discuss.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
PDF PURCHASES: Due to the nature of digital files, once the files have been emailed or downloaded, I do not give refunds or exchanges. Please read the listing descriptions carefully and make sure you understand what you are purchasing.

KITS may be returned if the item arrives damaged or incomplete. Please contact me with any issues within 7 days of delivery. Once the returned kit has been inspected, a refund and/or replacement kit will be issued.

If for any reason you are not happy with your purchase, please let me know how I can fix the problem and I'll do my best to help.
Payment
I accept Paypal, credit cards, and Etsy gift cards. If you would like to apply a coupon code to your purchase, that must be done when you place your order by entering the code at checkout.

EU Residents: There is now a VAT charge for downloadable digital goods purchased in the EU. Files which are emailed are not subject to the VAT. Please contact me prior to purchase if you have questions about which of my listings are or are not subject to the VAT.
Shipping
There is no shipping charge for digital files. Instant downloads are available as soon as payment clears.
For listings that are not instant downloads, your files will be sent via email within 24 hours of payment.
Additional policies and FAQs
FAQs

Q: Do you sell wholesale to shops?
Yes! Satsuma Street charts are now available as printed leaflets for needlework shops and websites. Please contact me at satsumastreet[at]gmail.com for a wholesale catalog and ordering info!

Q: What fabric do you use for your samples?
Many of my samples, including the city patterns, are stitched on Fiddler's Cloth, which is a type of Aida that has a variegated, natural look to it. It's available from many craft stores and online sellers, just search for "Fiddler's Aida".

Q: I don't cross stitch. Do you sell finished cross stitch pieces?
Unfortunately, I cannot sell the finished pieces. I only make one sample, and I need to keep them for publicity purposes. You should really try cross stitch though...I think you'll like it.

Q: Would you make a custom pattern for me?
I'm currently too busy to take requests for custom patterns. This unfortunately includes requests for custom cities. I may be available to do commissions for magazines, books, and publication. If you are interested in publishing my work, please send me a message here, or email me at satsumastreet [at] gmail.com.

Q: Do you have any other city patterns available?
All the patterns I have are in the shop! You can stay in touch with me through Instagram, Twitter, and Facebook to see what I'm currently working on and what will be released next. The most requested cities get higher priority, so if you want to see your favorite place represented, make sure to let me know!

Q: Can I sell a piece I've made from a Satsuma Street pattern?
How could you part with it?? No, my patterns are for personal use only and finished pieces, paper patterns or kits may not be sold without my direct permission.

Q: I think someone is selling or sharing Satsuma Street patterns without your permission, what should I do?
They may be an authorized reseller, but if you're not sure please let me know! I vigorously defend my copyrights, so send me a link to the content and I will take it from there.